Team Leader Specialised Family Violence

Who We Are

Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability.

Our work is guided by our core values:
Dignity | Solidarity | Subsidiarity | Common Good
These principles shape how we deliver programs and support those who need us most.

What This Role Involves | What You Get to Do

As the Team Leader – Team Leader Specialised Family Violence, you will lead a team delivering high-quality, client-centred services across our Supporting Adolescent Boys, Men’s Behaviour Change & parenting order programs.

Reporting to the Program Manager, you will play a key role in driving service excellence, supporting staff, and ensuring programs meet their objectives across the New England and North West region.

You will balance leadership, service delivery, and stakeholder engagement while maintaining a small client caseload.

Key Responsibilities

• Lead, supervise, and support a team to deliver high-quality, client-centred services
• Provide regular supervision, coaching, and performance management
• Monitor program delivery, performance, and outcomes against funding requirements and KPIs
• Maintain a small client caseload in line with program expectations
• Build and maintain strong relationships with clients, stakeholders, and community partners
• Ensure compliance with legislation, funding requirements, and organisational policies
• Oversee accurate case documentation, reporting, and data collection
• Identify, manage, and escalate risks and incidents appropriately
• Contribute to continuous improvement, program evaluation, and quality initiatives

Skills & Experience We’re Looking For

• Bachelor’s degree in Psychology, Social Science, or related field (or equivalent experience)
• Demonstrated leadership and team management experience
• Strong communication and interpersonal skills
• Ability to manage competing priorities and meet deadlines
• Knowledge of community services frameworks, legislation, and best practice
• Experience in family law, counselling, or behaviour change programs (desirable)

Essential Requirements:

• National Criminal History Check
• Working With Children Check
• National Disability Worker Screening Check (if applicable)
• Valid NSW Driver’s Licence
• Willingness to travel, bi-weekly travel to Moree, Inverell or Armidale

We are committed to the organisation’s growth out team members' well-being.  Here’s what you can look forward to:

• Increase Your Take-Home Pay – Access generous salary packaging benefits of up to $18,500 per year for everyday living and entertainment expenses.
• Be Part of Positive Change – Join a dynamic and evolving organisation committed to growth, innovation, and continuous improvement.
• Flexible & Supportive Culture – Work in a collaborative, inclusive, and values-driven environment where your contribution is valued.
• Career Development Opportunities – Expand your skills and advance your career through continuous learning and development opportunities.
• Wellbeing Matters – Enjoy access to our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
• Recognition & Celebration – Be acknowledged for your contributions through our WOW Awards program, celebrating outstanding achievements and impact.

The Next Step

• How to Apply
• Ready to Apply?
• What Happens Next
• Your Next Move
• Ready to Jump In?
• Press apply & lets chat

To be considered, please submit:

• A covering letter/statement addressing the Essential Criteria
• Your resume

For more information or role-related queries, contact our P&C Team at hr@centacarenenw.com.au.

This is a rolling recruitment process — interviews will be scheduled as suitable applications are received, so don’t wait to apply!
Applications close: 4:00 PM, Wednesday 23rd September 2026.

The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation, or harm. Centacare is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people.

All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and to actively contribute to a safe and respectful environment for children and vulnerable persons.

Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check, and an NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.

Click Apply below to begin your application via SEEK and join a team that values dignity, solidarity, and the common good.