First Nations Employment Coach (Indigenous Idenfied Role)

Seeking First Nations Employment Coach - Empower others to succeed! (Indigenous Identified Role)

Are you passionate about helping people find meaningful work? We’re looking for a dedicated Employment Coach who is passionate about working with First Nations people to support job seekers in achieving their career goals. If you’re ready to make a real impact and be part of a passionate, supportive team, we want YOU!

About the Role…

As a First Nations Employment Coach, you’ll provide job search, resume assistance, interviewing coaching and workplace readiness support. You’ll work closely with individuals facing barriers to employment, helping them gain confidence and secure sustainable job.

This is an identified position for Aboriginal and Torres Strait Islander peoples. Family Services Australia considers that being Aboriginal or a Torres Strait Islander is a genuine occupational requirement for this position under s 14 of the Anti-Discrimination Act 1977 (NSW) and s 25 of the Anti-Discrimination Act 1991 (QLD).

Role Responsibilities:

• Assess individual’s needs and create tailored pathways to employment for First Nations People

• Performance focused and work to individual targets and KPI’s

• Participant support and coaching 

• Job search, resume and cover letter support

• Interview coaching

• Assist participants develop soft skills

• Identify and coordinate referrals to internal and external supports

• Case management and documentation

• Continuous improvement and professional development 

• Maintaining strong relationships with customers and employers / community partners 

What we’re looking for:

1. Understanding of trauma-informed practice and its application in employment services

2. Experience in Employment Services, recruitment or career coaching

3. Knowledges of job market trends and workplace expectations

4. Ability to identify barriers to employment and develop solutions

5. Ability to identify and secure opportunities for participants with person centred approach to support them achieving their individual life goals within their community by supporting them into sustainable employment

6. Ability to support each individual of any age / race etc 

7. Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and effectively

8. Strong case management and time management skills to prioritise and handle a caseload of participants

9. Ability to maintain accurate and confidential records and manage reporting requirements

10. A positive, proactive attitude with a strong commitment for supporting individuals and disabilities in achieving employment goals

11. Strong ethical standards and commitments to maintaining confidentiality and participant dignity

12. Passion for making a positive impact

Why you’ll love working for us:

• Rewarding work that changes lives

• Supportive and dynamic team environment 

• Opportunities for professional growth

• Annual leave loading 17.5%

• Up to $15,900 tax-free salary packaging

• Generous leave entitlements and work-life balance initiatives

• 87.7% employee satisfaction

• Professional development and training opportunities

• Corporate discounts through Employment Hero (e.g. Movie tickets, JB HiFi, Uber Eats, Coles & Woolworths)

About Family Services Australia (FSA)

Family Services Australia is a non-for-profit organisation that has been servicing the Illawarra region since 1992. We are a leader in trauma-informed practice, offering a range of services including Early Intervention, Child, Youth & Family, Domestic & Family Violence, Intensive Family Preservation and Health & Wellbeing which provides psychology, diagnostic assessment, peer support, mental health support and counselling.

FSA offers a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients and families, keeping them Safe, Well, Strong and Connected.

FSA values diversity in managing and reducing therapeutic risks for the clients we service, demonstrating values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity. We make CARE our Intellectual Property, starting within, prioritising self-love, self-care and balance.

If you are committed to achieving this exciting life and career opportunity in joining our family@work, please ‘Apply Now’ by submitting a current resume, cover letter and address the selection criteria.

Early applications are encouraged!

The following mandatory requirements, special conditions and/or other requirements apply to this role:

This is an Aboriginal and/or Torres Strait Islander identified role requiring an Aboriginal and/or Torres Strait Islander person to be employed in the role, based on a genuine occupational requirement, as set out in Section 14 of the Anti-Discrimination Act 1977 (NSW) and Section 25 of the Anti-Discrimination Act 1991 (QLD). An Aboriginal and/or Torres Strait Islander person is a person who identifies as an Aboriginal and/or Torres Strait Islander person and is either:

a)      of Aboriginal and/or Torres Strait Islander descent; or

b)     accepted as an Aboriginal and/or Torres Strait Islander person by the Aboriginal and/or Torres Strait Islander community in which he or she lives.

For any initial inquiries please contact Chelsea Harvey, HR & Recruitment Consultant on 0437 029 *** or email **************@familyservices.org.au

Thank you sincerely for your consideration, we greatly appreciate your interest in FSA and advise only final preferred candidates will be contacted for next steps in our recruitment process.