National Retail Manager

Are you looking to join a fast-growing, innovative and purpose-driven organisation redefining the Australian hair and beauty industry?

Salon Lane is recruiting for a National Retail Manager. The role would suit a dynamic, organised retail professional with an eye for detail and a passion for all things hair and beauty.

About Salon Lane

Salon Lane is Australia's largest provider of shared premium workspaces for the hair and beauty industries, think WeWork for hairdressers and beauty professionals, with a full-front retail store on entry to every location.

With five locations across Sydney and Brisbane (and more in the pipeline), Salon Lane provides a move-in-ready solution that gives hairdressers, beauty therapists and other industry professionals complete control over their business and profits while offering a supportive, creative community designed to help them thrive. In each location, Salon Lane fully operates a retail store carrying dozens of leading hair and beauty brands. Check out our website www.salonlane.com.au for more information and videos.

About the Role

We're looking for a commercially minded retail leader to take national ownership of retail performance and professional product sales across the Salon Lane network. You'll set the retail operating model, drive product and professional trade sales to our members, and lead our Concierge and Retail Operations team across every site - with real input into how retail is set up in new locations as we grow.

This is a hands-on leadership role for someone who's equally comfortable digging into stock and sales data as they are coaching a team or building a promotional calendar with a supplier.

What You'll Do

●      Own retail performance and standards nationally -  stock management, purchasing, visual merchandising, shrinkage control, and store operations across all sites.

●      Build and evolve the retail operating model as Salon Lane expands into new locations.

●      Manage sales transactions and inventory through Shopify POS, and turn weekly trend and sales data into commercial recommendations for the leadership team.

●      Design and run national strategies, promotions and incentives to grow retail and professional trade sales.

●      Lead, coach and roster the Concierge and Retail Operations team across the network.

●      Build genuine relationships with our members (independent business owners) to help them grow their own retail sales.

●      Manage supplier and brand partner relationships alongside our Co-founder, and scope new product and brand opportunities.

●      Coordinate product training and community education, and partner with Marketing on retail and trade activations.

●      Work closely with the Marketing and Finance managers to drive success and achieve company goals.

What You'll Bring

●      5+ years' retail management experience, ideally across multiple sites or a national footprint.

●      Background in beauty, wellness, salon or lifestyle retail is a strong plus, but not essential.

●      Confidence with retail POS and inventory systems - Shopify experience highly regarded.

●      A genuinely commercial mindset - you read the numbers and know what to do with them.

●      Proven people leadership skills, including rostering and managing a team spread across sites.

●      Strong relationship-building skills - you'll be working with independent business owners, suppliers and internal teams alike.

Why Join Salon Lane

●      A genuinely national role with real scope to shape how retail and professional product sales works as we open new sites, including Melbourne.

●      You’ll be working closely with a tight-knit senior team and the company’s founders in a business that moves quickly.

●      The chance to build something rather than maintain someone else's playbook.

How to Apply

Click apply and send us your resume along with a short note on why this role's for you. We review applications as they come in, so don't wait around.