Student Family Engagement Officer - Social Worker | Full-time Permanent

Closes: 24 August 2026

Classification: Health Professional Level 3
Salary: $111,639 - $120,057 plus superannuation
Position No: 37334
Directorate: Education
Advertised (Gazettal date): 10 August 2026
Contact Officer: Vanessa Klose on Vanessa.Klose@act.gov.au or 0468 560 058

Details: The successful applicant will work closely with schools and parents/carers to assess what are the barriers to attendance, and work to address these to support the reengagement of children and young people in appropriate educational and/or training pathways. The position will work directly with students and families which may involve outreach work in settings such as the home, schools and community venues.

The ideal candidate is highly likely to have a strong understanding of, and experience in, confidently working with children, young people and families who have complex concerns, such as developmental trauma. The ideal candidate will be professionally resilient and be able to build relationships with parents/carers who may be disengaged from services, supports, and the school system. The successful applicant has a well-developed understanding of the scope of service delivery and support options available in the ACT. They will be familiar with education settings, have the skills and capacity to impact positively on student outcomes through developing a strong understanding of the student and family needs, supporting relevant community agency referrals, strengthening communication, building capacity in schools and championing Directorate commitments to continuous improvement.

Eligibility/Other Requirements:

Mandatory

• Tertiary qualifications in social work
• Current professional practicing membership with the Australian Association of Social Workers, or eligibility for membership
• At least three years post qualification experience in a relevant field of case management working with children and families
• Current drivers’ licence is essential
• Prior to commencing in this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 will be required. For further information on Working with Vulnerable People registration refer to: https://www.accesscanberra.act.gov.au/business-and-work/working-with-vulnerable-people/apply-for-or-renew-a-wwvp-registration

Highly Desirable:

• Demonstrated knowledge and understanding of Trauma Informed Practice
• Access to personal vehicle is desirable.
• A sound knowledge and understanding of the social and economic issues affecting children, young people and their families within the ACT Government.

Note: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

How to Apply: Please provide a written response to the Selection Criteria (maximum three pages), current curriculum vitae/resume and contact details for two referees.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

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