Scheduler/ Service Coordinator

The heartbeat of our business.

Are you the type of person who loves bringing order to chaos? Can you think three steps ahead, solve problems on the fly, and keep a team moving towards a common goal?

At ABA Trades Group, our Scheduler isn't just booking jobs. They're the person who keeps our business running.

You'll be coordinating our plumbers, electricians, air conditioning technicians and roofers, ensuring every day runs efficiently, customers are kept informed, and our technicians have everything they need to succeed.

This is one of the most important roles in our company. The way you plan each day directly impacts our customer experience, technician culture and whether we achieve our monthly revenue goals.

No pressure... just one of the best jobs in the office!

For over 15 years, ABA Trades Group has been helping Adelaide homeowners with plumbing, electrical, air conditioning, roofing and renovation services.

We're a family-owned business that genuinely believes our people are our greatest asset. We work hard, have a laugh, support each other, and celebrate the wins together.

Our mission is simple:

Developing tradespeople to deliver the best solutions.

• Coordinate and manage the daily schedules of multiple trade teams

• Allocate jobs based on technician skill set, location and availability

• Keep technicians productive throughout the day

• Communicate with technicians and customers to ensure everyone stays informed

• Monitor job progress and make schedule adjustments when required

• Respond quickly to urgent jobs, cancellations and changes

• Work closely with our CSR team to ensure jobs are booked efficiently

• Help drive daily revenue by maximising technician utilisation

• Build positive relationships with technicians and help create a strong team culture

• Keep the CRM up to date with accurate scheduling information

• An exceptional organiser who thrives in a fast-paced environment

• Someone who enjoys solving problems and making quick decisions

• Strong communication skills with the confidence to lead conversations

• Previous scheduling, dispatch or service coordination experience (MUST)

• Great computer skills and the ability to learn new systems

• A positive attitude and a calm approach under pressure

• Someone who genuinely enjoys helping both customers and teammates succeed

• Competitive salary package

• Ongoing training and professional development

• Career progression opportunities within a growing business

• A supportive leadership team that genuinely has your back

• A positive workplace where your ideas are valued

• The opportunity to play a key role in the success of the business

You'll celebrate the wins, solve the challenges, and be a big part of the reason our team succeeds.

If you enjoy being organised, love working with people, and want a role where what you do genuinely matters, we'd love to hear from you.

Apply now and help keep ABA Trades Group moving.