Account Manager - Legal Tech & Government

At LexisNexis, we're transforming the way legal, regulatory and compliance professionals work through AI-powered technology, advanced analytics and industry-leading digital solutions.

Today, LexisNexis is much more than a legal information provider. As a global leader in legal technology and AI, we're helping organisations modernise workflows, improve decision-making and unlock greater productivity through innovative platforms, trusted content and cutting-edge solutions.

Due to continued growth across our Government portfolio, we're looking for an Account Manager to drive customer success, expand strategic relationships and identify new growth opportunities across a portfolio of legal and government customers.

This is an exciting opportunity for a commercially minded sales professional who enjoys a blend of relationship management, solution selling and business development, and wants to represent technology that is reshaping the legal industry.

You'll manage and grow a portfolio of legal and government customers across NSW, Victoria, Queensland and South Australia. While customer retention and relationship management are key priorities, you'll also identify opportunities to expand existing accounts and generate new business across your territory.

Key responsibilities include:

• Managing and growing a portfolio of legal and government customers

• Building trusted relationships with General Counsel, legal leaders, lawyers, procurement teams and senior decision-makers

• Retaining, protecting and growing recurring revenue across existing accounts

• Identifying and pursuing growth opportunities within existing and prospective customer organisations

• Expanding stakeholder engagement across departments, teams and business units

• Conducting discovery meetings, business reviews and solution demonstrations

• Driving adoption of LexisNexis Protégé and other AI-powered legal technology solutions

• Managing RFQs, tender responses and procurement-related activities

• Successfully onboarding new customers and supporting account transitions

• Maintaining an active sales pipeline, forecasts and CRM records

• Collaborating with internal specialists to deliver outstanding customer outcomes

We're looking for a proactive, commercially driven professional who enjoys building strong relationships, solving customer challenges and uncovering growth opportunities.

You'll bring:

• Experience in account management, business development, enterprise sales or customer success

• A track record of growing customer relationships and achieving commercial outcomes

• Strong stakeholder management and communication skills

• A proactive approach to identifying and converting new opportunities

• Confidence discussing technology, digital solutions or AI-powered products

• Strong commercial acumen and a customer-first mindset

• The ability to manage multiple stakeholders and sales opportunities

Experience within legal services is not essential.

We also welcome candidates from backgrounds including:

• Technology and SaaS sales

• Enterprise software sales

• Information services and data solutions

• Digital transformation and consulting

• Government-focused technology vendors

Ideally, you'll also have:

• Experience selling into government or public sector organisations

• Exposure to government procurement processes, RFQs or tenders

• Experience working with legal, compliance or regulatory customers

• Familiarity with legal technology, information services or AI solutions

• Be part of one of the world's leading legal technology and AI businesses

• Work with innovative solutions helping transform the legal and government sectors

• Join a growing, high-performing team with strong market momentum

• Enjoy a role that combines account management, strategic growth and business development

• Build relationships with senior leaders across government and legal organisations

• Access ongoing training, development and career progression opportunities

• Be part of a collaborative, supportive and inclusive culture

We support flexible working and recognise the importance of balance.

This role operates under our hybrid working model with two days per week in the office, including a team collaboration day on Thursdays.

Occasional travel is required, typically 2-4 days every 2-3 months, to support client engagement and relationship-building across your portfolio.

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information, analytics and technology solutions. Through trusted content, advanced technology and AI-driven innovation, we help professionals work more efficiently, make better decisions and achieve better outcomes for their organisations.