Placement & Partnerships Coordinator - Carlton North / Dandenong

About SisterWorks

SisterWorks Inc. is a not-for-profit social enterprise. SisterWorks’ mission is to support our “Sisters” women from refugee, asylum seeker or migrant backgrounds to improve their confidence, mental wellbeing, sense of belonging and economic outlook. SisterWorks does this through providing learning opportunities in a safe environment where Sisters can build their skills and community, and gain both the knowledge and the confidence to seek employment or further study. Our vision is an Australia where all migrant women are given the opportunities to become economically empowered.

The SisterWorks model, 'Work Empowers Women', is centred around empowerment, fostering a sense of independence and providing opportunities for building a community, learning new skills, and earning an income. This is achieved via our empowerment hubs in Carlton North and Dandenong.

Besides that, SisterWorks latest social enterprise initiative, Crafted Culture, retail shop and cafe, supports migrant, refugee and asylum seeking women by providing hands-on, practical training and employment opportunities.

SisterWorks has been able to expand the reach of its model via our previous partnership with the UN Women. This partnership has provided a platform for growth, transformation and enhanced external advocacy opportunities and influence, and enabled the organisation to expand its reach outside of Melbourne into regional Victoria. During this period of growth, SisterWorks has remained committed to seeking engagement and guidance from the women it supports and is constantly looking for new ways to positively impact on the lives of more Sisters.

About the Role

Location: 617 Nicholson St. Carlton North and 146-148 Walker St. Dandenong (with travel to Head Office in Springvale, and employment partners' locations whenever required)

Hours: Mondays (Carlton), Tuesdays (Carlton), Thursdays (Dandenong), and Fridays (Carlton)

Specifications:

• 1 year contract with possibility of extension
• 6 month probationary period
• SCHADS Level 3.1

Key Responsibilities

• Build and maintain strong, collaborative relationships with employment partners to create sustainable job opportunities and meaningful outcomes for SisterWorks program participants (“Sisters”).
• Proactively present and promote suitable job opportunities to Sisters based on their skills, experience, and interests.
• Pre-qualify Sisters for available roles by assessing their work readiness, communication skills, and alignment with partner requirements.
• Provide one-on-one employment support to Sisters, assisting them in connecting with suitable job opportunities and navigating the recruitment process.
• Support Sisters through all stages of the employment journey — from job applications and interviews to onboarding and post-placement follow-up.
• Manage a group of interns to assign case management, employment support to match pre-qualified Sisters with current or potential employment partners.
• Delegate tasks effectively to interns to ensure productive and coordinated team outcomes.
• Attend networking events and partner meetings within metropolitan Victoria to strengthen partnerships and identify new opportunities.
• Schedule and manage appointments with Sisters and employers, ensuring accurate and timely data entry into the CRM.
• Advocate for Sisters’ employment needs and promote inclusive workplace opportunities.
• Provide a concise weekly progress report to the Placement & Partnerships Manager.
• Undertake other relevant duties as required to support the success of the program.

Key Selection Criteria

• Experience in sales, business development, or other people-focused roles such as community engagement, customer service, or partnership building
• Strong communication and relationship-building skills, with the ability to engage and connect with people from different backgrounds
• Good understanding of business or community development, with a willingness to learn and grow in this area
• High emotional intelligence and a genuine interest in supporting women from migrant, refugee, and asylum seeker backgrounds to thrive in Australia
• Existing professional or community networks, particularly in Melbourne’s south-east, will be highly valued
• Confident using computers, Excel, and CRM (Salesforce) to manage information and track progress
• Able to communicate clearly and work effectively with both internal teams and external partners
• Comfortable working independently while being a strong team player
• Excellent verbal and written communication skills, with the ability to adapt communication style for different audiences
• Able to meet goals and deadlines while maintaining a positive and supportive approach
• Holds a valid Victorian driver’s licence, has access to a car, and full working rights in Australia

Why work with SisterWorks?

This role is an exciting opportunity for someone who is passionate about supporting women from migrant, refugee and asylum seeker backgrounds, to be economically empowered.

We know with diversity comes strength. We want SisterWorks to be a team of many races, nationalities, sexualities, gender identities, religious beliefs, abilities, and ideas. We particularly encourage women with a lived experience as a migrant, refugee or asylum seeker to work with us.

We offer a work environment that prioritises flexibility, wellbeing and work outcomes. A competitive salary commensurate with the not-for-profit sector is offered together with the availability of salary packaging and a 17.5% annual leave loading.

Benefits of working with SisterWorks includes:

• Knowing that your work positively impacts the lives of migrant, refugee and asylum-seeking women
• Be part of a kind and welcoming team
• Professional and personal training and development prioritised through our skills matrix and annual training calendar
• Work in a community-centric, culturally diverse and inclusive team
• Wellbeing activities, bi-annual staff development day and fun theme days available
• A competitive salary commensurate with the not-for-profit sector is offered together with the availability of salary packaging

Apply

To be eligible for employment with SisterWorks you must be legally entitled to work in Australia and have satisfactory background checks prior to employment, such as Working with Children's Check.

Apply for the SisterWorks Placement & Partnerships Coordinator role by applying to this ad and submitting your resume and CV via the "Apply Now" button.

We are committed to filling this role as soon as possible. Applications will be assessed upon submission, and we may conduct interviews and make a hiring decision before the closing date.