Supermarket Department Manager

About us

The Retail Liquor Specialists Group (RLSG) is a proudly owned Australian family business which operates the IGA Windmill Hill Store at Tamworth NSW; and multiple liquor stores across NSW and ACT. Our vision is to provide an exceptional retail experience to both customers and suppliers through a combination of high-quality customer service, a diverse range of products (many locally sourced) and knowledgeable, well-trained employees.

About the role

As a Department Manager, you will report directly to the Store Manager and be responsible for overseeing the efficient day to day operation of the Deli & Bakery Department at our Windmill Hill Store in Tamworth NSW.

Key responsibilities

• Manage team members to ensure the delivery of a high level of customer service and department presentation

• Generate enthusiasm within the team by mentoring and sharing knowledge

• Manage and ensure that all WHS and Food Safety standards are maintained

• Monitor and manage quality, wastage and shrinkage in a compliant and proactive manner

Benefits

• Permanent full time position

• Competitive salary (based on above award hourly rate plus penalty rates)

• + 12% superannuation

• Work/Life balance with a rotating roster

• Generous staff discount scheme

• Comprehensive induction program

• Head Office Support

How to Apply

To apply for this exciting opportunity, please submit a covering letter addressing the relevant position essential and desirable selection criteria, along with a copy of your current resume.

We look forward to hearing about how you can contribute to our growing business and help us deliver an outstanding customer experience at our new IGA Windmill Hill store!

• Minimum 2 years' experience as deli manager (or similar) in a supermarket environment

• Working knowledge of food safety regulations and compliance standards

• Knowledge of scales, weights measures and tares to accurately weigh products

• Experience with managing supplier relationships

• Proficiency with inventory management systems

• Demonstrated ability to lead a team to achieve goals

• Experience in sustainably managing rosters and wages

• Proactive, hands-on approach with a strong work ethic

• Flexibility to work a rotating roster, including weekends

• Ability to lift medium to heavy weights for period of time

• Police Clearance, current within 3 months (or willingness to obtain)

• Full Australian Working Rights

• Desirable: First Aid Certificate

• Desirable: Food Safety Certificate

Applications Close 18 September 2026

For further specific information and a copy of the position description for this role please call, Catherine Craig-Dobson, SHRBP – 04•• ••• 638 or email - ••••@rlsgroup.com.au