Practice Manager

About the role

We are seeking an experienced Practice Manager to join our team at Strathfield Family Medical Centre . This is a pivotal position within our medical practice, where you will be responsible for the management and day to day operations of the clinic. The Practice Manager plays a strategic role in ensuring the practice runs efficiently, maintains compliance with healthcare regulations, and delivers an excellent experience for both patients and staff. You will oversee administrative functions, staffing, and the implementation of systems and procedures that support quality patient care. We have a practice nurse, and allied health available at our practice.

Key responsibilities

• Overseeing the day-to-day operations of the medical practice, ensuring smooth workflow and efficient service delivery

• Recruiting, hiring, training, and supervising administrative and clinical staff, whilst fostering a positive workplace culture

• Implementing and maintaining practice policies, procedures, and systems to ensure compliance with healthcare regulations and standards

• Scheduling appointments and managing patient records in accordance with privacy legislation and best practice guidelines

• Maintaining and managing medical equipment, supplies, and inventory levels

• Liaising with patients, healthcare providers, insurance companies, and other stakeholders to facilitate smooth operations

• Monitoring and improving practice performance metrics, including patient satisfaction, staff retention, and financial health

• Ensuring compliance with relevant legislation, including privacy laws, workplace health and safety requirements, and medical practice standards

• Maintaining confidentiality and managing sensitive patient and business information appropriately

What we're looking for

• Proven experience working as a Practice Manager in a medical practice or similar healthcare setting, ideally for 2+ years

• Strong knowledge of medical practice operations, healthcare administration, and relevant legislation such as privacy laws and workplace requirements

• Proficiency with practice management software and electronic health record systems(Pracsoft, Medical Director, Polar and Cubiko)

• Outstanding organisational and time-management abilities, with the capacity to juggle multiple priorities in a fast-paced environment

• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders

• Leadership capabilities and experience in staff recruitment, training, and performance management

• Strong problem-solving skills and a proactive approach to identifying and implementing improvements

• Attention to detail and a commitment to maintaining high standards of accuracy and compliance

• A patient-centered mindset and genuine commitment to delivering quality healthcare services

What we offer

At Strathfield Family Medical Centre, we are committed to creating a supportive and rewarding workplace for our team members. We provide ongoing professional development and training opportunities to support your growth within healthcare administration. We foster a collaborative team environment where your contributions are valued and recognised. We maintain a focus on work-life balance, with fair scheduling practices and support for flexible arrangements where possible. We are an inclusive employer and welcome applications from candidates of all backgrounds.

About us

Strathfield Family Medical Centre is a dedicated medical practice located in Strathfield and are committed to providing high-quality, patient-centered healthcare services to the local community. We pride ourselves on maintaining a welcoming and professional environment where patients receive compassionate care and our staff work collaboratively to achieve excellent health outcomes. Our practice values integrity, excellence, and a genuine commitment to improving the health and well-being of our patients. We have been established in Strathfield for over 35 years with a strong reputation for quality service and a supportive workplace culture.

Apply now

If you are an experienced Practice Manager seeking a rewarding role in a reputable medical practice, we would like to hear from you. Please submit your CV, cover letter, and contact details to apply for this position.