Office Adminstrater

We have a full-time position available for an EXPERIENCED CUSTOMER SERVICE & OFFICE ADMINISTRATOR ALL ROUNDER to join our team. 

About the Business

Kevin Joyce Pest Management is a well-established and leading pest control company based in Tempe with over 50 years experience, focused on residential properties, strata complexes and commercial premises.

About the Role

The position is full time, and you will be working Monday-Friday with rotating Saturday work.

• Scheduling and ad hoc pest management works for technicians

• Rescheduling pest management works to meet often changing/conflicting client priorities

• Liaising with clients to confirm bookings

• Responding to client enquiries (phone calls and emails)

• Submission of invoices and associated reports to clients (some through various client online portals)

• Following up & working on quotes same time the quote is handed over

• Providing administrative support to management

• Updating and maintaining files, databases.

• Control of documents (templates, forms, outgoing quotes etc)

• Maintaining client records

• Ordering / maintaining office supplies and chemicals.

To be successful in this role you MUST have:

• Well-developed administrative skills

• Strong computer literacy skills (with demonstrated intermediate knowledge of Microsoft Office, including Outlook, Word & Excel)

• A high attention to detail

• Excellent communication skills – interpersonal, written and verbal

• Strong organisational and time management skills as well as the ability to work well in a fast-paced environment

• The ability to manage tasks in compliance with company and client policies & procedures

• The ability to work independently as well as a team.

• Great customer service skills and the ability to build rapport.

• Experience in CRM Systems – Desirable but not essential 

• Familiar with maintaining ISO Quality Management Systems.

  To apply please upload your resume and cover letter or email to man••••@kevinjoyceservices.com.au or call (02) •••• •344.