Office Manager/Executive Assistant

The Office Manager/EA will be responsible for the day-to-day office operations. This truly ‘go-to’ person will be responsible for partnering and supporting all departments across the agency, while bringing a positive, upbeat flair to the agency’s day-to-day office culture and daily operations. This individual must be comfortable liaising with employees at all levels, clients and service-people. 

Key Responsibilities

• Oversee all office administration and serve as the face of Cheil Australia, acting as the primary point of contact at reception. Responsibilities include managing office entry, maintaining databases, collating data for reporting, ordering kitchen supplies, stationery, and reception flowers, and ensuring general office upkeep.
• Deliver exceptional customer service by answering and screening calls, managing filing systems, processing standard forms, and ensuring compliance and quality control of documentation.
• Partner with P&C to maintain office policies and procedures, including document filing, spreadsheet management (e.g., office spend and team budgets), and distributing internal staff communications as needed.
• Act as Executive Assistant to the CEO and leadership team, providing diary and travel management 
• Maintain office efficiency through the planning and execution of equipment procurement, facilities management, office layouts/seating plans, and systems improvements.
• Support the planning and coordination of company events, including weekly staff drinks, monthly office events, quarterly presentations, and external client meetings.
• Develop and implement new administrative systems and processes where required
• Provide administrative and operational support to the Senior Leadership Team as required
• Coordinate visa applications, business travel, and accommodation for the business.
• Ensure meeting rooms are well-maintained and presentable, including organising refreshments or catering when required.
• Manage kitchen supplies by ordering groceries and drinks, restocking fridges, and maintaining cleanliness between scheduled cleaning services.
• Assist IT and the P&C team with new starter setup, onboarding, and offboarding processes.
• Provide backup support for IT administration when required.
   

Qualifications and Experience

• Ideally 3–5 years’ experience in a similar role, with agency experience highly regarded. 
• Proficient in Microsoft Office (Word, PowerPoint, Outlook) and Google Workspace. 
• Intermediate to advanced Excel skills, particularly for reporting and data analysis. 
• A tertiary qualification in a business-related discipline is highly desirable.
• Self-motivated with the ability to work independently and demonstrate strong problem-solving skills, both autonomously and as part of a team. 
• Thrives in fast-paced environments, effectively managing competing priorities and adapting to changing demands. 
• Highly organised, with exceptional planning, time management, and attention to detail. 
• Demonstrates a high level of emotional intelligence, supported by strong interpersonal and communication skills, both written and verbal. 
• Proactive and positive in approach, with the ability to anticipate the needs of others to deliver a seamless and high-quality experience. 
• Reliable and punctual, with the flexibility to work outside standard business hours when required. 
• Exercises sound judgement, discretion, and confidentiality when handling sensitive information. 

Why Join Us?

Work with one of the world’s most innovative brands — Samsung.
Collaborate with global experts across technology, commerce, data, and creativity.
Be part of a growing team driving Cheil’s transformation.
Hybrid working model with Sydney Olympic Park HQ.
Opportunities for professional development and regional collaboration across the Cheil network.

Apply Now
If you're passionate about building relationships, keeping things moving and ready to take the next step in your career, we’d love to hear from you.