Community Specialist

Who We Are 

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. 

Beyond the Paycheck (Benefits & Perks) 

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.    

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. 

Job Summary 

In addition to creating world-class customer service, or guest experience, the Community Specialist is responsible for sharing top-quality product education and speaking authentically about our community and culture. This role is also responsible for supporting in executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partners providing synergistic value. The Community Specialist also delivers a world-class guest (i.e., customer) experience when working on the floor in the store, bringing their community perspective into the guest connection.

Core Responsibilities of the Job  

Job Requirements 

Eligibility 

Experience 

• 1 year of retail or sales work experience
• Actively immersed in the local fitness and wellness community, bringing authentic connections and insights

Job Assets (i.e., nice to have; not required)

• Education: High school diploma equivalent, or above
• Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities

What We Look For  

Work Context (e.g., environment, interactions, physical)

• Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community
• Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
• Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg) or using ladders to reach materials

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who needs a reasonable adjustment to perform the essential duties of the job is encouraged to discuss this with the Manager or People and Culture team member when arranging the interview so we can ensure an equitable, barrier-free application process.