A growing accounting and advisory firm is seeking a remote Practice Administrator to support finance administration, client relationships, and marketing. Reporting to the firm's Admin Manager, the role spans ASIC corpsec, compliance, and firm-wide process improvements.

FT or PT opportunity available.

About the Firm

This is a growing accounting and advisory firm delivering bookkeeping, tax compliance, and advisory services to a growing portfolio of clients. It's a fast-paced, modern practice that values proactive thinking, strong client relationships, and continuous improvement in how it operates.

About the Role

The firm is looking for an experienced Practice Administrator to join the team in a fully remote, online capacity, working closely with the existing Admin Manager to keep the firm running smoothly. This role provides dedicated, Australia-based support across ASIC/ATO corpsec services, finance administration, client relationships, and marketing support.

The role involves ownership of core practice administration functions — WIP, billing, and reporting— alongside managing key client relationships, supporting client and team onboarding, and assisting with marketing activities and events. This is a remote role that works in close collaboration with the overseas-based admin team to ensure consistent processes and coverage across time zones.

Key Responsibilities

• Manage WIP, billing cycles, and month-end processes across client engagements

• Handle support queries and general operational administration

• Handle ASIC and ATO correspondence, including company/trust registrations, lodgements, renewals, and company changes

• Manage and nurture key client relationships, acting as a professional first point of contact

• Coordinate onboarding processes for new clients, and support onboarding for new team members

• Assist with marketing activities and events, from planning through to on-the-ground execution

• Support AML/CTF compliance requirements, including customer due diligence, verification, and reporting obligations

• Assist with trust setup tasks, including documentation related to trust settlements, settlors, and deeds

• Manage local logistics, including posting swag and correspondence, issuing/receiving laptops and equipment for the team, and corpsec documents as required

• Answer incoming calls and manage front-of-house enquiries

• Identify and implement improvements to administrative processes to streamline operations

• Support the rollout of new software and procedures to drive efficiencies firm-wide

• Support managers with reporting, employee capacity and workflow tracking, and the firm's compliance program

• Support the rollout of new software and procedures to drive efficiencies firm-wide

• Collaborate closely with the Admin Manager, to whom this role reports, to maintain consistent workflows and coverage

• Help rollout AI based improvements and efficiencies across the firm

About You

• Extensive experience in practice management and finance administration within professional services

• Strong practice management capabilities, including WIP management, billing, month-end processes, engagement updates, reconciliations, and operational administration

• Proven track record of improving administrative and finance processes to strengthen internal workflows

• Previous experience within a chartered accounting firm, with management over WIP management, billing, capacity reporting, engagement reviews and Xero

• Strong client-facing skills, with experience managing key client relationships

• Experience handling ASIC and ATO correspondence, including company registrations, lodgements, renewals, and company changes

• Familiarity with AML/CTF obligations and trust administration processes

• Comfortable assisting with marketing activities and IRL events

• Professional, proactive, highly organised, and polished in both communication and presentation

• Ideally senior experience with modern accounting softwares like XPM, FYI/SuiteDocs/Karbon or similar.

Why Apply

• Join a growing, modern professional services firm

• Genuine autonomy to shape and improve how the practice runs

• Collaborative team environment, working closely with an established online team

• Fully remote role with a firm that values efficiency, quality, and client relationships