Disability Service Coordinator

About Senami

Senami is a values-driven organization committed to delivering empathetic, respectful, and person-cantered care. We support individuals with disability and mental health challenges to develop self-awareness and achieve well-being through intensive case management, counselling, and psychotherapy. Our services empower clients to connect with their core values and implement tailored intervention plans.

Position Purpose

The Disability Services Coordinator is responsible for supervising and coordinating day-to-day operations within Senami’s residential and community-based facilities. This role ensures high-quality service delivery aligned with client NDIS plans and promotes mental health, well-being, and independence for individuals living with disability and comorbidities. The role requires strong leadership, clinical understanding, and a holistic approach to care planning and risk management.

Key Responsibilities

Client & Clinical Support

· Provide responsive and individualized support to clients in residential and community settings

· Conduct mental health and risk assessments, welfare checks, and develop person-centered care plans

· Deliver psychoeducation and therapeutic community activities promoting health and inclusion

· Maintain updated documentation including care plans, assessments, and reports

· Ensure all care meets NDIS, Senami, and SA legislative standards

· Coordinate internal and external referrals and manage crisis and emergency interventions

Team Supervision & Training

· Supervise and mentor Team Leaders and Support Workers

· Conduct training sessions, house meetings, and team supervision in collaboration with the Registered Nurse

· Promote a supportive and high-performing team culture

· Support professional development and onboarding of new staff and students on placement

Leadership & Coordination

· Lead day-to-day residential service operations

· Act as on-call officer as required, managing after-hours service matters

· Liaise with stakeholders, allied health professionals, and external services to ensure integrated care

· Monitor service quality and ensure compliance with organizational and legislative standards

Required Qualifications and Experience

· Tertiary qualification in Nursing, Social Work, or equivalent

· Minimum 2 years’ experience in disability and mental health services coordination

· AHPRA registration (desirable)

· Current and valid driver's license

· Access to a reliable vehicle

Mandatory Checks and Certifications

· National Police Clearance

· Working with Children Check

· NDIS Worker Screening Clearance

· DCSI clearance (if applicable)

· First Aid, Mental Health First Aid, MAPA/Safety Intervention Training

· Valid working rights in Australia

Key Competencies

· Excellent written, verbal, and interpersonal communication

· Strong leadership, time management, and decision-making skills

· Experience with clinical documentation and client record systems (e.g., Careview)

· Ability to work independently and as part of a multidisciplinary team

· Sound understanding of NDIS legislation, the Mental Health Act (SA), and related compliance requirements

Performance Indicators

· Delivery of individualized, high-quality client care

· Timely and accurate documentation and reporting

· Effective supervision and professional development of team members

· Compliance with all NDIS, SA Health, and Senami procedures and regulations

· Engagement in internal and external training, audits, and service evaluations

Organizational Responsibilities

· Adhere to Senami’s code of conduct, confidentiality, and workplace safety policies

· Actively participate in continuous improvement, audits, and reviews

· Support Senami’s mission to reduce stigma and promote mental health and community integration

· Maintain accurate and up-to-date professional certifications and clearances

Pay: $35.00 – $45.00 per hour

Benefits:

• Professional development assistance

Work Location: In person