Change Lead

About the Role

DCC is seeking an experienced Change Lead to support the successful delivery, adoption and sustainability of strategic initiatives across our organisation. Working across a diverse portfolio of organisational priorities, you will partner with leaders, project sponsors and subject matter experts to help our people navigate change and embed new ways of working.

Your portfolio will span initiatives including technology and digital transformation, organisational culture and workforce programs, business improvement and operational excellence, governance, mergers and acquisitions, and the ongoing implementation of the Sanctuary Model. You will focus on the people side of change by understanding impacts, preparing the organisation, building leadership capability, supporting adoption and ensuring change is meaningful and sustainable.

Key responsibilities include:

• Develop and implement practical change management approaches across multiple strategic initiatives

• Conduct change impact and readiness assessments, identifying risks, barriers and mitigation strategies

• Develop stakeholder engagement, adoption and implementation plans

• Partner with leaders and project sponsors to understand impacts and prepare teams for change

• Support technology and digital projects by driving employee readiness, engagement and adoption

• Translate complex or technical change into clear, practical information for employees and leaders

• Support the embedding of new systems, processes, behaviours and ways of working

• Support DCC's ongoing Sanctuary Model implementation and broader culture, engagement and organisational capability initiatives

• Coach and support leaders to navigate change, manage resistance and reinforce desired behaviours

• Facilitate workshops, consultations, forums and change readiness activities

• Develop leader toolkits, presentations, FAQs, briefing papers, user guides and other change resources

• Coordinate change activities across multiple concurrent projects, tracking milestones, dependencies, risks and outcomes

• Monitor adoption, stakeholder feedback and change outcomes to identify opportunities for continuous improvement

• Prepare change updates, reporting and insights for Executive and Senior Leadership

About You

You are an experienced change professional who understands that successful transformation goes beyond launching a new system, process or initiative by bringing people with you on the journey. You're comfortable moving between strategy and delivery, whether you're advising a senior leader, facilitating a workshop, developing an adoption strategy or working alongside a project team to solve an implementation challenge.

You build credibility quickly, communicate with clarity and can confidently navigate competing priorities and different stakeholder perspectives. Importantly, you are pragmatic and able to turn strategic objectives and change methodologies into approaches that make sense in the real world.

You will bring:

• Demonstrated experience in organisational change, organisational development, strategic projects, business improvement or a related discipline

• Experience supporting complex change involving people, process, technology and/or culture

• Strong stakeholder engagement and influencing capability across operational through to executive levels

• Experience developing change plans, impact assessments, stakeholder strategies, readiness activities and adoption approaches

• Excellent written communication, presentation and facilitation skills

• Strong project coordination skills and the ability to manage multiple concurrent initiatives

• Analytical and critical-thinking capability, with the confidence to identify risks and recommend practical solutions

• Experience supporting organisational culture or behavioural change

• The ability to translate strategy into clear and achievable implementation activities

• A collaborative, adaptable approach and commitment to DCC's values, trauma-informed practice and cultural safety

What's on Offer:

• $110,000 per annum plus superannuation

• Permanent, full-time role with a Monday to Friday work week support work/life balance

• This is an opportunity to influence change across a diverse and growing organisation, with exposure to strategic initiatives spanning technology, people, culture and service delivery.

• Direct exposure to Executive and Senior Leadership and the opportunity to partner across all areas of DCC

• Ongoing professional development and learning opportunities with an experienced leadership team that is committed to your professional growth, providing ongoing coaching, mentorship and development opportunities to help you thrive in the role and progress your career.

• Employee Assistance Program (EAP) access for wellbeing and personal support.

• The opportunity to contribute to DCC's ongoing Sanctuary journey and commitment to trauma-informed practice

• The opportunity to be part of a growing Indigenous-led organisation that values courage, integrity, cultural responsiveness, and community impact in everything we do.

Qualifications/Requirements

• Tertiary qualifications in Business, Human Resources, Organisational Psychology, Communications, Project Management or a related discipline is desirable

• Demonstrated experience delivering or supporting organisational change, strategic initiatives or business improvement

• Proven experience supporting complex organisational change involving people, process, technology and/or culture

• Demonstrated stakeholder engagement, facilitation and influencing capability

• Experience within community services, disability, health, aged care or the not-for-profit sector is desirable

• Strong written and verbal communication skills

• Ability to manage multiple priorities, projects and competing deadlines

• Valid Australian Driver's Licence (Open or P2)

• Working with Children Check (Blue Card), or ability to obtain

• NDIS Worker Screening Check (Yellow Card), or ability to obtain

• National Police Check

• Satisfactory Licensed Care Service (LCS) screening outcome

• Ability to undertake occasional travel as required

About DCC

At DCC Industry Group, we are committed to creating meaningful opportunities that empower individuals, strengthen families, and build thriving communities. As a proudly Indigenous-led organisation and NDIS-registered provider, we deliver person-centred services that support people across every stage of life.

Through our diverse divisions, including Youth & Communities, Foster and Kinship Care, Workforce, Allied Health, and Disability Services, we provide compassionate, evidence-based support designed to enhance independence, wellbeing, and long-term outcomes. Our multidisciplinary teams work alongside individuals, families, carers, and communities to create pathways for growth, inclusion, and success.

Guided by our core values of Respect, Justice, Equality, Humility, and Courage, we are passionate about making a lasting difference. We believe every person deserves the opportunity to reach their full potential, and we are dedicated to delivering services that are culturally informed, responsive, and tailored to the unique needs of those we support.

Joining DCC Industry Group means becoming part of an organisation that values innovation, collaboration, and social impact, where your work directly improves lives and strengthens communities across Queensland.

How to Apply 

Please submit your resume and cover letter explaining how your skills, experience, and personal attributes qualify you to to be a successful incumbent of the role.

Should you have further questions or require more information, please contact ***********@dccgroup.org.au.

We are proud to be an Indigenous-led organisation, and we value diversity and are committed to providing a safe, inclusive, and culturally respectful workplace for all. We have zero tolerance for discrimination and uphold the highest standards of child safeguarding in line with the Child Safe Organisations Act 2024 (Qld).

We welcome candidates from all cultural backgrounds, abilities, genders, and identities who share our commitment to child safety, cultural safety, and the wellbeing of children and young people.