Client Account HR Manager

About Accenture

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at www.accenture.com.

The Client Account HR Lead (CAHRL) partners with our largest and most complex client accounts and acquisitions to create a phenomenal employee and team experience where people work every day. Here is how current CAHRLs who work with diamond client accounts describe the role:

“I love my role because I am a true partner for the DCAL and their leadership team. They see me as a coach and trusted advisor. I have the best talent assets and tools Accenture has to offer, and I am like an entrepreneur who gets to figure out the best way to apply these assets and tools to the specific needs of my account. At the same time, I feel a strong sense of belonging with the global CAHRL team.”

The CAHRL role partners with a diamond client account across these dimensions and works with the DCALs to achieve the people success priorities for the account.

Talent Strategy & Talent Development – Partner with account leadership on the creation of the talent strategy for the account including the approach for talent development and continuous learning
Talent Planning & Rotation – Ensure a focus on pyramid refresh, role rotation and succession planning linked to the account talent strategy
Engagement, Wellbeing & Strengths – Lead the account approach for how to have engaged people and teams including engagement survey adoption, engagement action planning, recognition, wellbeing programs and integration of strengths
Inclusion & Diversity – Ensure there is a focus on creating inclusive and diverse teams and partner with local and account based I&D teams on key programs
Performance Achievement – Elevate the importance of “every day” performance achievement behaviors including a focus on priority setting and feedback, and lead the client account input experience
Leadership Development – Establish leadership development experiences for the account and serve as a coach for the leadership team

Skills & Experiences

Minimum 3-5 years talent strategy, T&O and / or HR service delivery experience
Thrives with autonomy while also staying connected to a broader team for ideation and best practices
Strong executive presence with ability to partner with and coach senior leaders
Passion for developing inclusive and diverse teams
Experience using data and reporting to generate insight
Ability to be agile with flexibility and comfort with unknown and changing circumstances
Continuous and curious learner with a commitment to developing self and others

Equal Employment Opportunity Statement for Australia and New Zealand:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).

To be filled by the recruiter