Paralegal – Expression of Interest

An opportunity exists for a Paralegal to join our Women’s Legal Centre in Melbourne and make a meaningful impact in the lives of migrant and refugee women experiencing family violence, as well as their families and communities. This is a part-time role (0.6 FTE) fixed term until 24 December 2026.

About inTouch

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years, we’ve championed the cause of our clients, helping more than 30,000 women, children and families to thrive despite the challenges they’ve faced. Our approach is unique and effective, thanks to our inLanguage, inCulture delivery model and our team’s profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality, diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural and linguistic communities, people of all ages and LGBTIQA+ people.

About the Role 

inTouch Paralegal will work under the direction of Managing Lawyer provide valuable legal support to women from migrant and refugee backgrounds in Victoria. 

Key Responsibilities

• Provide legal casework assistance such as drafting letters, completing forms and checking documents
• Book client appointments
• Provide information to clients by telephone, email and face-to-face
• Provide appropriate referrals to other community legal services, private legal professionals, government authorities, courts and tribunals
• Assist with administration of client files and preparation for client interviews
• Assist with the preparation of advice sessions
• Conduct research
• Undertake any other legal work as directed by the Lawyers or Migration Agents.

The benefits of working with us? 

You’ll be part of a mission-driven organisation that is making a tangible difference in the lives of women from migrant and refugee backgrounds, their families and their communities. inTouch offers a supportive, diverse and dynamic work environment, where innovation, passion and resilience are at the heart of what we do.

When you join inTouch, you can expect a range of benefits designed to foster your professional growth and ensure your overall wellbeing, including:  

• A collaborative and nurturing team culture within a positive working environment, fostering mutual support, and continuous learning.
• Competitive salary plus packaging option.
• Hybrid – office /working from home model.
• 5 weeks Annual Leave.
• Ongoing training, career progression and professional development opportunities.
• Comprehensive Employee Assistance Program.
• Purchased leave option.

Key Selection Criteria:

Essential

• Understanding of, and sensitivity to, the legal needs of vulnerable clients, such as family violence victim survivors from culturally and linguistically diverse backgrounds.
• High level of verbal and written communication skills and ability to liaise with a diverse range of people including, vulnerable clients, community groups, agencies, courts, tribunals, government departments, members of the legal profession and interpreters.
• Attention to detail and the ability to follow direction and undertake tasks consistently and competently.

Desirable

• Previous participation or experience in a community socio-legal work setting.
• Experience working with culturally and linguistically diverse communities.
• Experience working with interpreters.

To be successful for the role you’ll also need: 

• Genuine commitment to social justice and to assisting migrant and refugee women and children.
• High ethical standards and values, ability to act with integrity and confidentiality.
• Ability to sensitively manage stakeholder relationships.
• A level of maturity and professional accomplishment and track record appropriate to the representational aspects of the role.

Ready to apply?

If this sounds like the role for you, email hr@intouch.org.au Please note your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and an updated Resume.

Reach out to hr@intouch.org.au using the subject line: Paralegal if you require support to complete your application or adjustments based on your access needs.

All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), Working with Children Check, Reference checks, proof of eligibility to work in Australia and qualification checks.

In accordance with our Equal Opportunity Exemption (H326/2023), this position is open to applicants who identify as female only.

Applications close: 2nd September 2026*

*Applications will be reviewed as they are received, and inTouch reserves the right to close the position prior to the advertised closing date if a suitable candidate is identified.