Reservations and Events Assistant

Reservations & Events Assistant – Part Time / Casual

Love restaurants, thrive on organisation and know how to turn an enquiry into an exceptional guest experience? We’d love to hear from you.

We’re looking for a confident, personable and highly organised Reservations & Events Assistant to join our busy hospitality team.

You’ll be one of the first points of contact for our guests — managing reservations, assisting with events and group bookings, and making sure every interaction feels warm, polished and professional.

This is a fantastic role for someone who knows restaurants, loves dealing with people and enjoys being at the heart of a busy venue.

The Role

The position is 3 days per week:

Sunday, Monday & Tuesday 9:00am – 5:00pm

There will also be the opportunity to work additional days covering annual leave within the Reservations & Events team.

Your responsibilities will include:

• Managing restaurant reservations and guest enquiries
• Responding to phone and email enquiries in a warm and professional manner
• Assisting with group bookings, private dining and event enquiries
• Following up enquiries and maintaining accurate booking information
• Liaising with restaurant management and operations teams
• Ensuring every guest receives a polished and professional experience from initial enquiry through to their visit

About You

Previous restaurant experience is essential.

You must also have:

• SevenRooms experience – essential
• Tripleseat experience – preferred
• Excellent spoken and written English
• An exceptional, confident and engaging telephone manner
• Strong attention to detail
• Excellent organisation and administration skills
• A warm, personable and professional approach
• The ability to juggle multiple enquiries and priorities in a busy restaurant environment

This is not an entry-level hospitality position. We’re looking for someone who understands the pace and personality of restaurants and can confidently step into the role.

If you’re experienced, organised, love hospitality and genuinely enjoy looking after people, we’d love to meet you.

Please apply with your CV and a brief introduction outlining your restaurant, SevenRooms and Tripleseat experience.