Engineering Manager - Hawthorn East

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About The Team

Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

Summary

As an Engineering Manager, you play an important role as a technology leader across multiple product squads. Each squad includes both web and mobile app engineering capability and is organised around a single product manager and shared objective. You provide leadership, coaching, support, and act as an enabler to these squads, helping them balance technology, delivery, and outcomes in alignment with the wider group’s objectives. In addition to delivering and executing the product roadmap, you are also accountable for running and maintaining what has been built once delivered to production.

Work Experience

At least 3 years’ experience leading highly skilled engineering teams and delivering large, complex programs of work7 years’ experience in product development, with a strong track record of delivering end-to-end outcomes; experience in web and/or native mobile app development is highly regardedDeep experience building and coaching high-performance teams, with proven success applying agile methodologies and driving continuous improvementExperience working within complex system architectures, and overseeing operations, scaling, and support structuresProven ability to deliver outcomes as part of a cross-functional group, coordinating across multiple teams and stakeholders, including onshore/offshore delivery models and external vendors/integrators

Commercial Skills & Formal Qualifications

Tertiary qualifications in a technology or engineering discipline such as Computer Science, Information Systems Engineering, or equivalent experienceStrong delivery management skills, with proven experience leading the end-to-end delivery of technology initiativesStrong financial and risk management skills, with the ability to balance investment, risk, and business outcomesStrong stakeholder management skills, with demonstrated ability to influence and align across diverse groupsExcellent written and oral communication skills, with the ability to convey complex technical concepts to varied audiences

Key Responsibilities

People Leadership

Coaching individuals and teams towards desired behaviours, shared values, and high performance through regular feedback and guidanceSupporting team members’ career development and performance managementBuilding and hiring high-quality teams in line with Coles’ engineering hiring practicesDriving engagement and morale by fostering collaboration, inclusiveness, openness, and psychological safetyHandling conflict constructively and promoting accountability and trustCoaching, mentoring, and supporting technical leaders and peers to build leadership capability across the group

Technology Product Ownership

Translating clear business requirements into actionable work items for squadsPlanning, creating, and executing delivery roadmaps based on actual business needs, and communicating these plans to squads and stakeholdersPromoting agile methodologies and continuous improvement while coaching and supporting squadsImplementing and driving systems of work, including agile ceremonies and delivery practicesCoordinating dependencies, sequencing epics and stories, and ensuring consistent delivery of value in small incrementsOwning quality and embedding practices that minimise defects and reworkSupporting squads in becoming increasingly autonomous in their delivery practicesCapturing and managing risks, assumptions, and decisions effectively

Technology Product Engineering

Ensuring Coles’ engineering standards are consistently met and maintainedPromoting agile engineering practices across squadsDriving quality in delivery, ensuring products meet both functional and cross-functional requirements (e.g. security, scalability, resilience)Encouraging simple, clean, and evolutionary architecture that supports long-term sustainabilitySupporting continuous improvement initiatives and actively capturing and managing technical debtProviding pragmatic engineering guidance, fostering collaboration, and helping teams align on approaches

Technology Product Operations

Owning the principle of “you build it, you run it” across your squads.Leading support and management of incidents and escalations.Defining, implementing, and monitoring SLAs for all components and services.Driving quick, collaborative resolution of incidents to minimise business impactInvestigating and identifying root causes of incidents, and ensuring improvements and fixes are implemented to prevent recurrence.

What's in it for you?

Flexible working options We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.Office perks Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.Discounts Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.Reward through recognition Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.Opportunities for learning and development No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.Paid parental leave We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.Investment in your future Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About The Recruitment Process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID  191783

Employment Type  Full time