Test Lead

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

About the Opportunity

Ready to lead quality on one of O’Brien’s most significant transformation programs?

We’re looking for a seasoned Test Lead to play a critical role in our enterprise-wide transformation program—a complex, multi-system initiative reshaping how we serve customers and support our frontline teams.

In this high-visibility role, you’ll drive end-to-end test strategy, execution, and governance, ensuring every release is robust, fit-for-purpose, and ready for real-world operations. You’ll partner closely with senior stakeholders, global teams (Belron), and delivery partners to enable confident go-live decisions while balancing pace, risk, and quality.

If you thrive in large-scale transformation environments and want to make a tangible impact, this is your opportunity.

Key Responsibilities

• Lead end-to-end testing across assigned workstreams (SIT, UAT, E2E, regression)

• Develop and execute test strategies, plans, and schedules aligned to delivery milestones

• Coordinate testing across business users, IT teams, vendors, and system integrators

• Drive defect management, including triage, prioritisation, and resolution tracking

• Ensure robust end-to-end validation of customer and operational journeys

• Monitor and report on test progress, risks, quality metrics, and release readiness

• Embed QA governance, leading test readiness and go/no-go decisions

• Manage test environments and data to support realistic business scenarios

• Act as the central point of accountability for testing across stakeholders

• Champion continuous improvement and test automation

About You

You’re an experienced Test Lead / QA Lead with a strong track record in delivering quality outcomes in complex transformation programs.

You’ll bring:

• Proven experience leading testing in large-scale enterprise or transformation programs

• Strong knowledge of SIT, UAT, E2E, regression testing methodologies

• Experience managing multi-workstream, multi-vendor environments

• Expertise in balancing delivery pace with risk and quality control

• Excellent stakeholder engagement and communication skills

• Hands-on experience with tools like Jira, Azure DevOps, TestRail (or similar)

• A pragmatic, outcomes-focused mindset with strong attention to detail

Qualifications:

• Degree in IT, Computer Science, Software Engineering, or related field

• Certifications such as ISTQB, PMP, PRINCE2 (desirable)

Why Join O’Brien?

At O’Brien, we’re proud to be a trusted household brand with 100+ years of history, now investing in the future through transformation and innovation.

You’ll benefit from:

• High-impact role on a major transformation program

• Hybrid working and flexible environment

• Strong career growth and development opportunities

• Access to global best practices through Belron

• A culture built on our DNA: Driven, Caring, Collaborative, Genuine

• Competitive benefits, recognition programs, and employee discounts

Apply Now

If you’re ready to take ownership of quality in a business-critical transformation program, we’d love to hear from you.

Apply now and help shape the future of O’Brien.

At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

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