Branch Manager

About us

Coates is proudly Australian owned and has a long history of supporting customers to deliver major projects. We provide end-to-end solutions across five key areas: Equipment Hire, Engineering Solutions, Industrial Solutions, Power & HVAC, and Training.

The next step in your career starts here…

As Branch Manager at Coates Port Hedland, you'll take ownership of the branch's success, leading a team of eight, including an Assistant Branch Manager, Customer Service Coordinator, Leading Hand and four skilled Mechanics.

In this hands-on leadership role, you'll balance people leadership, customer relationships, commercial performance and operational excellence. Your focus will be on creating an engaged, safety-first culture while driving branch growth, fleet utilisation, profitability and exceptional customer experiences.

This is an opportunity to build on an established operation while developing your leadership career with Australia's leading equipment hire and solutions provider.

You'll enjoy variety in your role including:

• Leading, coaching and developing your team to deliver outstanding customer service and operational results.
• Building a strong branch culture focused on safety, teamwork and accountability.
• Managing branch performance across revenue growth, profitability, fleet availability and utilisation.
• Strengthening relationships with existing customers while identifying new business opportunities.
• Overseeing workshop and fleet operations to ensure equipment is ready, reliable and available when customers need it.
• Managing branch budgets, P&L performance and key operational metrics.
• Ensuring compliance with Coates' Zero Harm safety standards and operational procedures.

What you'll bring to the role

• Previous leadership experience in an operational, industrial, equipment hire, trade or service-based environment.
• A proven ability to lead, develop and support teams to achieve strong results.
• Experience managing budgets, KPIs and branch or business performance.
• A customer-focused approach and the ability to build strong relationships.
• Strong problem-solving skills and the confidence to make decisions in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Strong computer literacy, including Microsoft Office and customer management systems.

What you'll get in return

We provide our team with a wide range of perks and benefits, including:

• Tool of the trade vehicle
• Quarterly operational incentives
• Housing assistance and power subsidies
• Development and career progression pathways
• Access to our employee discounts, benefits and wellbeing program
• Purchased additional leave program
• Novated leasing and salary sacrifice
• 12 weeks Paid Parental Leave in addition to government parental leave scheme
• Volunteering opportunities through the Coates Foundation

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com.au to learn more about our values and opportunities.

Unlock your next career opportunity - apply today!

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.

Coates. Equipped for you.