Guest Service Agent- Casual/ Part Time - Quest Orange

We’re Looking for Someone with that Special Spark

Guest Service Agent / Front Office – Casual ( Part-Time Available for the Right Candidate)

Are you someone with that special spark who thrives on making people feel welcome? At Quest Orange, we’re not just about checking guests in and out, we’re about creating memorable experiences and making every stay feel like home. If this excites you, we’d love for you to join our Front Office team! Saturday's & Sunday's are a must!

About the Role

At Quest Orange, guest experience isn’t just a priority, it’s our culture. As a Guest Service Agent, you’ll be the face of our hotel: greeting guests with warmth, making their day easier, and ensuring every detail of their stay runs smoothly. From the first smile at reception to solving little challenges along the way, you’ll play a key role in the stories our guests take home with them.

You’ll join a close-knit, supportive team that thrives on collaboration, celebrates each other’s wins, and genuinely cares about delivering hospitality with heart.

Key Details

• Location: Orange, NSW

• Availability: Rotating roster, 2–4 shifts per week (subject to performance)

• Full-time opportunity available for the right candidate

• Uniform Provided

• Property: 77-room apartment-style hotel

Quest Apartment Hotels is Australasia’s largest and fastest-growing serviced apartment brand, with 160+ properties across Australia, New Zealand, and Fiji. For over 35 years, we’ve led the market in accommodation solutions for extended-stay corporate travelers. Now, through our partnership with global hotel group The Ascott Limited, we’re growing stronger than ever.

What We’re Looking For

We’re after someone who brings more than skills, someone who brings energy, personality, and pride to the role. The ideal Guest Service Agent will have:

• A genuine enthusiasm for people and hospitality

• Excellent communication and problem-solving skills

• A polished, professional presentation

• A positive, mature, and flexible approach to work

Most importantly, we want someone who goes the extra mile to make guests feel at home and enjoys being part of a team that looks out for each other.

The Opportunity

This is your chance to join a hotel that’s more than just a place to stay. It’s a hub of local knowledge, community connection, and genuine hospitality. At Quest Orange, you’ll:

• Work with a passionate and supportive team

• Be part of a thriving business under the respected Quest brand

• Enjoy staff perks like corporate uniform and exclusive nationwide accommodation discounts for you, your family, and friends

• Have the opportunity to grow into a full-time role if you’re the right fit

How to Apply

If this sounds like the right fit for you, we’d love to hear from you. Please send your CV and cover letter to Jessica Wade, Property Manager, ••••@questapartments.com.au

Want to stand out? Drop your resume off in person at our Front Desk: 132 Kite Street, Orange.

Applications close 27th September 2026. Please note, only shortlisted candidates & weekend availability candidates will be contacted