Administration Officer - Midwifery at Home and Midwifery Caseload Practice

• Support a specialised maternity and newborn health service.
• Diverse administration role in a fast-paced healthcare environment.

• Join a collaborative team dedicated to exceptional patient care.

Coordinate care. Support families. Make every interaction count.
Manage critical maternity administration, build strong service connections and support continuity of care for women and newborns.

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Remuneration: $69,272.27 - $71,570.21 per annum Plus Superannuation
Hours Per Week: 38 (Job Share may be considered for part time hours)
Location: Westmead Hospital

Where you'll be working

We are seeking a proactive Administration Officer who thrives in a fast-paced healthcare environment and is passionate about supporting women, newborns and families through exceptional service.

As this person you will be joining the Midwifery at Home and Midwifery Caseload Practice teams within Women's & Newborn Health at Westmead.

This rewarding role sits at the heart of a highly respected maternity service, supporting the delivery of safe, coordinated and patient-centred care for women and their families. Working alongside midwives, clinicians and multidisciplinary teams, you'll contribute to positive health outcomes through exceptional administrative support.

In this role you will:

• Be a part of a dedicated Women's & Newborn Health service focused on continuity of care.

• Work within a supportive and collaborative multidisciplinary team environment.

• Engage with a diverse community of patients, families and healthcare professionals.

• Contribute to innovative maternity services that support women beyond hospital discharge.

• Enjoy a varied role where no two days are the same.

Working with us you will have access to:

• An array of public transport options buses/trains and light rail & subsidised onsite staff parking.

• Staff only wellbeing initiatives including an On-site gym, cafes, and green spaces.

• Stable public sector role within state of the art facilities, government benefits such as an accrued day off each month (ADO), Salary Packaging and Meal and Entertainment.

What you'll be doing

As the Administration Officer, you will provide essential administrative and operational support to the Midwifery at Home and Caseload teams under the direction of the Midwifery Unit Manager. Your work will help ensure seamless coordination of postnatal care, accurate record management and efficient day-to-day service delivery.

Your role will also involve:

• Providing reception services, responding to telephone and face-to-face enquiries from patients, staff and visitors.

• Coordinating appointments, maintain patient records and support reporting requirements across maternity services.

• Assisting midwives with administrative processes, scheduling and data management activities.

• Liaising with internal departments and external services to ensure timely access to records, interpreters and information.

• Supporting operational activities including stock management, office equipment coordination and general administrative duties.

Ready to make a difference?

Join a team where your contribution helps support women, newborns and families during one of life's most important journeys. We invite passionate, organised and customer-focused professionals to apply and help us deliver world-class healthcare to our community.

How to Apply

Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria:

1. High level customer service skills.

2. Effective interpersonal skills with a demonstrated ability to work within a team environment.

3. Excellent time management and organisation skills with attention to detail.

4. Ability to work with minimal supervision and use initiative.

5. Proven ability to work in stressful situations maintaining confidentiality, showing adaptability and flexibility with a willingness to learn new tasks supporting a range of services/specialties.

6. Competent in the use of computer applications such as Microsoft Office, iPM, Cerner, Oracle.

7. Current valid NSW Drivers Licence.

Join a team where your contribution makes a real difference to patient care. Apply now and help us deliver exceptional experiences across Western Sydney.

Requisition ID: REQ688033
Applications Close: 2 September 2026

Need more information?

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations.  For more information, please visit https://www.steppingup.health.nsw.gov.au/ Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment you must hold current Australian work rights (I.E Australian citizen, permanent resident or NZ citizen with a current passport)

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