Customer Service Officer

Who is are-able?

At are-able, we recognise the unique strengths and perspectives that each person brings.

We are committed to building an inclusive, diverse and supportive workplace - where ideas thrive, innovation grows, and people feel valued. Our organisation champions meaningful impact, professional growth, and a healthy balance between work and family. 

With over 30 years of deep community connection, we continue to transform lives and foster opportunities. We are driven by our mission to do more for more people in more communities. We break barriers, challenge stereotypes, and create an environment where everyone’s abilities are not only recognised but nurtured.

Why choose to work with are-able?

are-able is proud to be a Winner of the Australian Business Award for Employer of Choice. We foster a positive, high performing team culture built on respect, empathy, integrity and innovation.  We seek passionate individuals who are driven to make a real difference in people's lives.

In return for your valued contribution, we offer:

• A family-friendly organisational culture with true work-life balance
• Attractive salary packaging to maximise your take home pay
• Me Days and bonus Christmas leave - additional leave days each year

Join us and be part of a team making a real impact in communities across Australia.

This role is suited to someone who enjoys providing a welcoming and helpful first point of contact for employers and clients at reception and over the telephone, administrative and clerical support for Employment Consultants and other staff members.  It is both a challenging and highly rewarding work environment perfect for people who have come from a customer-focused sector and are looking for the stability of a part-time role with regular hours.

As the Customer Service Officer for our Lava Street site, your role is to deliver excellent customer service with the ability to relate and communicate easily with people from all walks of life. Our CSO's have strong computer, administration and time management skills and they are self-motivated and able to work independently and under limited direction when required. 

This position is suited to someone who is seeking a part-time opportunity and is ideally available to work Monday to Wednesday 9am to 5pm.

You will receive full training to help you gain all the knowledge and skills required to become a Customer Service Officer, however there are a few skills which great Customer Service Officer's possess:

• They have a knack for making others feel comfortable in their presence.
• They have solid administration skills, computer literacy and strong attention to detail.
• They’re innovative in organising work, including time-management, priority tasking and problem solving.
• They have great customer service skills and have a motivating personality to inspire participants to find work.
• They’re a team player, they take personal responsibility for their own work. 
• They act with initiative and sound judgement and assist others to achieve desirable outcomes.

To learn more, download a Position Description, or for more information please contact Chris Bellman | Site Manager | 04•• ••• 835.

are-able supports an inclusive approach in the workplace and we strongly encourage applications from Aboriginal and Torres Strait Islander people, people with a disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

If you require assistance with your application, please contact ••••@areable.org.au, alternatively please call 03 •••• •400.