Complex care - Disability support

****Please note: Due to the complex nature of the clients we support, applicants must have the required experience. If you do not have demonstrated experience in complex support, high-level behaviours and implementing BSP strategies, please do not apply. Our team must be confident using critical thinking and sound judgement to make informed decisions while on site****

Are you looking for an opportunity with a dynamic, innovative and growing company that offers opportunities to develop and progress? Are you looking for a workplace that feels like home, where you can grow, achieve and genuinely make a difference?

Then get excited — this opportunity may be for you!

Sirv is looking for positive, energetic Disability and Psychosocial Support Superstars who are passionate about improving the lives of our clients and, importantly, have demonstrated experience working with people with complex disabilities, mental health and behaviours of concern.

This is a role for someone who is confident, capable and understands that complex support requires patience, consistency, resilience, strong boundaries and a genuine person-centred approach.

At Sirv, we focus on our clients' needs and our Support Specialists' needs. We focus on the type of work you want to do, how many hours you want to work each week and how you can grow with Sirv.

Our Mobile App and Staff Portal allow you to manage your own staff profile, update your qualifications, view shifts, complete timesheets and access payslips — all at your convenience.

What is the opportunity?

As a Disability and Psychosocial Support Specialist, you will make a positive impact in the lives of our clients through your compassionate, professional and supportive approach.

You will be supporting clients with complex and diverse needs, including:

• Schizophrenia and other psychosocial disabilities
• Acquired Brain Injury (ABI) and Traumatic Brain Injury (TBI)
• Intellectual disability
• Behaviours of concern and complex behaviours
• Mental health and emotional regulation difficulties
• Complex support needs requiring a high level of consistency and structure

We are specifically looking for someone who:

• Has demonstrated experience working with people with schizophrenia and/or complex psychosocial disabilities
• Has experience supporting people with ABI/TBI
• Has experience supporting people with intellectual disability
• Has practical experience working with behaviours of concern
• Understands positive behaviour support and can follow Behaviour Support Plans and individualised support strategies
• Can remain calm, professional and consistent during periods of distress, escalation or challenging behaviour
• Is confident working within professional boundaries while building genuine and trusting relationships with clients
• Is willing and comfortable providing personal care, including showering, toileting, dressing, continence support and other personal care requirements
• Is passionate about advocating for vulnerable people and ensuring their voices are HEARD
• Understands the importance of dignity, choice, privacy, rights and promoting independence
• Is reliable, emotionally resilient and able to work effectively as part of a team

This is not an entry-level position. Due to the complexity of the clients you will be supporting, previous experience working with complex disability, psychosocial disability, ABI/TBI, intellectual disability and behaviours of concern is essential.

We are offering:

• Employee benefits + Superannuation + Penalty Rates
• A supportive organisation with 24/7 support
• Opportunities for professional development and career progression
• A user-friendly mobile App allowing you to manage your work on the go
• A positive, inclusive and down-to-earth workplace culture
• Opportunities to work with a variety of clients and develop your skills and experience

What we require from you:

• Demonstrated experience as a Disability Support Worker, Psychosocial Support Worker or similar role
• Experience supporting clients with schizophrenia/psychosocial disability, ABI/TBI, intellectual disability and behaviours of concern
• Availability to work across multiple shifts, including weekdays and weekends
• NDIS Worker Screening Check
• Updated Police Check
• First Aid & CPR Certificate
• Driver's licence, reliable transport and comprehensive insurance
• Valid rights to work in Australia
• Manual Handling and Hoist Training would be desirable
• Relevant qualifications in Disability, Individual Support, Mental Health or a related field would be desirable

About Sirv

Sirv is a leading Disability Support Provider operating nationally, with a strong focus on matching the right Support Specialist with the right Participant.

Founded and managed by industry leaders, Sirv is committed to investing in our people, supporting professional growth and creating a workplace where Support Specialists feel valued, supported and part of something bigger.

We want people who don't just turn up for a shift — we want Support Superstars who genuinely care about the people they support and want to make a difference.

If you have the experience, confidence, resilience and heart required to support clients with complex needs, we'd love to hear from you.

Click APPLY today!

Once you apply, our HR team will be in touch. It is crucial that we find the very best support professionals and ensure the role is the right fit, with clear expectations from both Sirv and our team.