After Sales & Purchasing

After Sales & Purchasing Administrator

• Be the Organised Force Behind Our Ag Tech/EComm Success!

• Support After Sales Enquiries, Produce Purchase Orders, Reconcile Invoices, Manage End of Month CRM cleanup and reports.

• Location: Currumbin, Gold Coast, Immediate start!

Seeking a Detail-Oriented Dynamo! Join Vet N Farm in After Sales as an Administrator in Our National Ecommerce Business.

Do you have a passion for organisation and accuracy? Vet N Farm is looking for you!

About us

There are a lot of great reasons to love working at Vet N Farm, not least that we're the most successful AgTech Ecommerce store in Australia with 35,000+ customers and we've expanded to New Zealand, South Africa and the U.S.

Our secret? We offer every brand, expert advice and better prices. Providing solutions that many farmers didn't know where to find.

Job Description

As an after sales & purchasing administrator, you'll be collaborating with the sales and after sales teams in Brisbane and Currumbin (Gold Coast). Placing purchase orders and working with our supply chain team you'll maintain an exceptional level of customer satisfaction. Experience in Farming/Agriculture would be advantageous but not essential as training will be provided.

The successful applicant will be trained on all aspects of our CRM, ERP, sales and after/sales customer services operations, currently supplying AgTech products to a diverse customer base located throughout Australia and New Zealand. This is a Full-time Monday-Friday position with flexible working hours available between 8am – 5pm.

Candidates of all visa and residency statuses are welcome to apply for this position.

Key tasks and responsibilities:

• Focus on providing outstanding customer care and relationship building.

• Respond to all inbound enquiries, through various channels in a timely manner.

• Process purchase orders in an accurate and timely manner.

• Provide support in inventory management, shipping and accounts.

• Maintain and update CRM & ERP systems.

• Serve as the interface between sales team and supply chain.

• Understand and follow company guidelines and procedures.

You as the ideal candidate will possess the following attributes:

• Bookkeeping/Customer Service/Farming background, ideally with previous experience.

• Accuracy in data entry and attention to detail.

• Experience with XERO or similar.

• Competence in the use of computer systems including Outlook, Teams, Excel and Word.

• Organised, reliable and punctual.

• Excellent communication skills both written and verbal.

• Quick to gain product knowledge and keen to remain up to date with new products.

• Willingness to learn new skills and systems.

• Ability to work within a busy team environment or work autonomously when required.

• Common sense, self-motivated, customer focused, and hardworking.

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

How to apply

To apply for this position, please send your details to ••••@4tags.com.au outlining your availability for an interview and current required notice period.