Sr. People & Culture Manager

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The Senior People & Culture Manager / Business Partner is the senior onshore people role for Arch in Australia, responsible for delivering end‑to‑end People & Culture activities in a regulated financial services environment.

The role is both strategic and hands‑on, providing trusted advice to senior leaders while directly running core people processes including recruitment, remuneration administration, performance management, learning and development, employee relations, policy management and HR reporting.

The role supports effective people governance, ensuring practices, documentation and records are aligned to regulatory expectations. The role partners closely with Risk, Compliance and Legal to ensure people practices reinforce accountability, sound risk culture and sustainable risk outcomes across the organisation.

End-to-End People & Culture Delivery

Deliver the full employee lifecycle, including recruitment, onboarding, role changes and offboardingProvide practical advice to leaders and employees on performance, conduct, capability and employee relations mattersManage HR administration and documentation, including employment contracts, variations, letters and recordsMaintain people data, HR reporting and workforce analytics to support management decision-making

Recruitment, Resourcing and Workforce Planning

Partner with leaders on workforce planning and hiring prioritiesManage recruitment processes end-to-end, including role scoping, advertising, shortlisting, interview coordination and offersSupport effective onboarding and probation processes to ensure role clarity, capability and early risk identification

Remuneration, Performance and Consequence Management

Administer remuneration and benefits processes, including annual remuneration reviews and ad-hoc adjustmentsSupport performance management processes, including goal setting, reviews and documentationSupport consequence management processes, ensuring conduct, risk and accountability considerations are appropriately reflected in performance and remuneration outcomesPrepare people-related inputs for remuneration and governance forums as required

Learning & Development and Capability

Coordinate learning and development activities to support role capability and organisational requirementsMaintain training frameworks and records that support capability expectations across multiple regulatory regimes, including: accountability and role clarity requirements, conduct and risk culture expectations, and competence and training requirements relevant to licensed activitiesPartner with Compliance and Risk to support delivery and tracking of mandatory training programs

Employee Relations and Workplace Governance

Manage employee relations matters including performance issues, conduct matters, grievances and disciplinary processesApply consistent, fair and well-documented approaches, escalating matters as requiredMaintain and update people policies and procedures, ensuring alignment with Group standards and local requirements

Regulatory and Governance Support

Support implementation and maintenance of people-related inputs to the accountability framework under delegated authority from the CEOMaintain accurate role descriptions, reporting lines, interim arrangements and handover documentationPartner with Risk, Legal and Compliance to support governance activities, regulatory reviews and internal assessmentsMaintain people policies, frameworks and records in a regulator-ready state, with strong documentation discipline and audit trails

Operational Resilience and Key Person Risk

Support identification of critical roles and key person dependenciesProvide people inputs into business continuity and operational resilience planning, including workforce coverage and succession considerations

Stakeholder and Group Engagement

Operate effectively as the sole onshore People & Culture practitionerPartner with Group People & Culture teams and shared services to deliver outcomesBuild strong relationships with senior leaders, Risk, Compliance, Legal and FinanceWork flexibly to support global time zones where required

Knowledge & Skills

Broad HR generalist capability across recruitment, remuneration, performance management, learning and development, and employee relationsDemonstrated experience operating in regulated environments, with high standards of documentation and governance disciplineDeep understanding of accountability, remuneration, and risk culture expectations in financial servicesAbility to translate regulatory and governance requirements into practical, workable people processesAttention to detail and proficiency in written communication, including preparation of clear documentation and governance inputsSound judgement and discretion when handling sensitive mattersCapacity to work independently while influencing senior stakeholdersEffective interpersonal and relationship management skills, including the ability to collaborate across global teams and influence without authority

Education & Experience

Tertiary qualification in human resources, industrial relations, business or a related disciplineSignificant experience in senior HR or People & Culture roles within financial services, insurance or similarly regulated environmentsExperience supporting senior leadership and governance processesExperience operating within a group or offshore service delivery model is desirableProfessional HR accreditation is desirable

Working Conditions / Environment & Physical Demands

Sydney based. 3 Days per week. Hybrid work schedule. In-office days to be confirmed. Standard office environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the job. Attendance / Punctuality - Is consistently at work and on time. Willing to periodically work hours to accommodate other time zones. Ensures work responsibilities are covered when absent.

Disclaimer

Incumbent may be asked to perform other duties as required.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

15800 Arch LMI Pty Ltd