Quality and Safety Manager, Health Service Manager Level 3 - ESMHS

Quality and Safety Manager, Health Service Manager Level 3 - Eastern Suburbs Mental Health Service
Employment Type: Temporary Full Time (through to September 2027)
Position Classification: Health Manager Level 3
Remuneration: $137,525.00 - $156,231.00 per annum, plus superannuation
Hours Per Week: 38
Requisition ID: REQ680242
Location: Randwick, Sydney

Applications close date: 23 August 2026

The SESLHD Mental Health Service is a specialised clinical service, providing care to a local population of over 930,000 residents in the Sydney metropolitan area.  We provide care within both hospital and community settings to support people living with mental illness at times when acute intervention is needed, or to remain well in their community and lead their own recovery.

Learn more about us here: South Eastern Sydney Local Health District

The Role

Do you have a keen interest in patient quality and safety with a background in health service management and/or mental health?  We are looking for a motivated and engaged person to undertake this temporary role and come and join our innovative team leading the way in the provision of care to mental health consumers.

The Patient Safety and Clinical Quality Manager provides high level support and advice to the Mental Health Service Director and Executive Team on all facets of clinical quality and patient safety to foster and develop an organisational culture in which quality and risk management and reduction in patient harm becomes an integral part of core business. The position also plays a lead role in accreditation activities against national standards and benchmarks, in collaboration with the Mental Health Executive and clinical teams.  

Where you'll be working

You will be based at Eastern Suburbs Mental Health Service, located on the Prince of Wales Hospital campus, Randwick.

Additional Benefits

• Financial benefits - Salary packaging options - Up to $9K for living expenses, $2.6K meal & entertainment, and Novated Leasing. Discounted Private Health Insurance.
• Work-life balance - Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Professional growth - Learning and development opportunities, including in-house training with RTO My Health Learning.
• Health & Wellbeing - Discounted gym memberships with a Fitness Passport and Employee Assistance Program (EAP) for employees and family members.
   

Are you ready to join us?

We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:
 

1. Describe your experience leading or contributing to clinical quality improvement activities and accreditation processes. Include how you planned, implemented and evaluated initiatives, engaged stakeholders and achieved measurable outcomes.

2. Provide an example of a patient safety, quality or risk issue that required investigation and action. How did you analyse the information, manage stakeholders, develop recommendations and monitor implementation of outcomes?

3. Tell us about a time when you worked with a diverse range of stakeholders to achieve a quality, safety or service improvement outcome. How did you communicate, negotiate and build relationships to achieve success in a complex environment?

4. Current Drivers Licence or willingness to travel to meet the demands of the position.

How to Apply
Click APPLY to submit your application
Application close: 23 August 2026

For more information we encourage you to contact Toni Ottavio on ***************@health.nsw.gov.au

Interviews are expected to be held between 31 August 2026 and 4 September 2026
 

Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.