Administrative Support Officer

At Richmond Fellowship Queensland (RFQ), we believe everyone deserves the opportunity to lead a life with meaning, connection and possibility. We’re looking for an Administrative Support Officer to join our Service Delivery team in Ipswich and provide the organisation, connection and day-to-day support that helps our people and services thrive.

This role is about creating the strong foundations that enable great service delivery. You’ll be a key point of connection for our team, the people who access our services and the stakeholders we work alongside – helping ensure the everyday operations of the service are responsive, organised and welcoming.

Working 22.8 hours per week, you’ll be a valued part of the service, providing responsive administrative support across the everyday rhythm of the team.

You’ll provide responsive, practical administration support across our Ipswich service, including:

• Being a welcoming first point of contact and responding to phone, email and face-to-face enquiries
• Providing day-to-day administrative support to the Service Delivery team and responding to internal and external stakeholders
• Maintaining accurate records, databases and information systems
• Preparing correspondence, documents and other administrative materials
• Coordinating meetings, including room bookings, agendas, minutes and follow-up actions
• Supporting local events and functions, including invitations, catering and other arrangements
• Coordinating vehicles, equipment and shared resources
• Supporting purchasing and accounts processes, including purchase orders and invoice reconciliation
• Keeping the office running smoothly through mail, stationery, filing, archiving and general administration
• Contributing to improvements in administrative systems and processes.

About You!

You’re an organised and proactive administrator who takes pride in doing things well. You’re approachable, solutions-focused and comfortable being the person others can rely on to keep things moving. You’ll bring:

• Demonstrated administration experience, ideally supported by a Certificate III in Administration or equivalent
• Strong computer skills, including confidence across Microsoft Office applications
• Excellent organisation and time management skills, with the ability to prioritise competing demands and meet deadlines
• Strong attention to detail and a commitment to maintaining accurate information and confidentiality
• Well-developed written and verbal communication skills and the ability to build positive relationships with a range of stakeholders
• Initiative and practical problem-solving skills, with the confidence to work autonomously when needed
• A collaborative approach and willingness to contribute to continuous improvement

Why RFQ?

At RFQ, we believe everyone deserves the opportunity to live a fulfilling life and feel connected to their community. For more than 50 years, we’ve supported people across Queensland through services that promote hope, wellbeing, independence and inclusion.

When you join RFQ, you’re joining a purpose-driven organisation where people come first. You’ll be part of a supportive, collaborative and empowering team that values compassion, respect, resilience and making a genuine difference.

By joining us, you’ll have access to:

• $71,000 - $78,000 annual base salary (depending on experience) plus superannuation
• Salary packaging benefits of up to $15,900 for general living expenses, plus an additional $2,650 for entertainment expenses, including access to novated leasing
• Free Employee Assistance Program (EAP) for you and your immediate family
• Ongoing learning, career progression and professional development opportunities
• The opportunity to be part of an organisation that has been supporting Queensland communities for more than 50 years.

Every role at RFQ contributes to something bigger. Behind every service are people, stories and goals – and this role exists to help make those goals possible.

Apply Now!

Submit your application, together with your resume, by selecting apply now. You’ll be taken to our online portal where you will find more information including the Position Description.

Further information about the role can be obtained by contacting the Coordinator, David White on ***********@rfq.com.au.

Please note that RFQ is an organisation that embraces diversity.

The position will be subject to a Criminal History Check, which will be in the form of an NDIS Worker Screening Clearance. For further information please visit: https://workerscreening.communities.qld.gov.au/workers/you-start