Spare Parts & Service Co-Ordinator

  Spare Parts & Service Co-ordinator – Wangara, WA

Our BAEG National Inventory and Logistics Team is currently seeking a Spare Parts & Service Co-Ordinator to join our team focused on delivering market leading customer service for our range of hydraulic hammers, attachments, rock breaking boom systems and hire fleet.

 About Us
BA Equipment Group ('BAEG') was established in 2012 (formerly part of Transmin which was established in 1987). Our mission is to provide outstanding customer service for our premium range of hydraulic hammers, demolition attachments and rockbreaking boom systems to customers in the civil construction, demolition, quarrying and mining industries. Today, at our Service Centres in Perth, Brisbane and Melbourne, BAEG's highly motivated staff maintain first-class sales, service, spare parts and hire support.
   
BAEG is an official distributor of Epiroc hydraulic hammers and demolition attachments, MTB Hydraulic hammers, Erkat Drum Cutters and GTS Rock Saws in Queensland, Victoria, Northern Territory and Western Australia. BAEG are the exclusive service and spare-parts agent for Transmin's range of Boomer HD rockbreaking boom systems and ENCO Parts in Australia, Indonesia, Papua New Guinea and New Zealand.

The Role

The successful candidate will be responsible for;

·         Spare parts quoting and order processing, liaising directly with our customers and our service departments across BAEG’s three branches

·         Carry out regular purchasing and expediting with our suppliers and provide regular updates to our customers and service departments on parts back orders

·         Provide freight and logistics quotations, freight bookings, freight tracking and liaise directly with our freight providers to ensure accurate information provided to our customers and service departments.

·         Process credit card payments for parts and service sales as required.

·         Assist in warehouse and inventory tasks as required – including stock taking and inventory maintenance.

·         Ensure accurate customer data is maintained and updated in our ERP system

·         Ensuring BA’s sales processes are followed accurately.

 About You

In order to excel in this role the successful candidate will ideally have/demonstrate:

·         Previous experience in a customer service role that involves the sale of spare parts or supporting workshop staff with spare parts

·         Mechanical aptitude & understanding of OH & S

·         Previous experience in quoting, purchasing and expediting spare parts orders

·         Previous experience in warehousing and freight

·         Strong organisational skills with a high attention to detail

·         Intermediate understanding of Microsoft office programs, Excel, Word, and Outlook

·         Physically fit to pass a Pre-Employment Medical and DAS

·         Current drivers’ license

·         Forklift license (LF)

·         Dogging License (DG) - desirable

 
Click Apply and include a current resume and concise one page cover letter, addressing the criteria outlined above. 

Applicants MUST possess the current and unrestricted right to work and reside in Australia.