Operations Manager - Newlife Care

About us

Newlife Care exists to bring care, connection and hope to those in need by mobilising local people, churches and communities to respond with practical compassion.

As our organisation continues to grow, we're looking for an exceptional Operations Manager who loves building healthy teams, effective systems and organisational capacity. This is a rare opportunity to shape the way a growing charity works, ensuring our people can focus on what they do best, making a meaningful difference in people's lives.

About the Role

The Operations Manager exists to translate Newlife Care's strategy into consistent, efficient and sustainable operational practice by building systems, leading projects and enabling staff and volunteers to deliver excellent community impact.

Working closely with the CEO, you will lead the day-to-day operational life of the organisation, ensuring our people, projects, communications and systems work together effectively. Your success will be measured not by how much you do yourself, but by how well you enable others to flourish.

This role is ideal for someone who enjoys bringing clarity where others see complexity, creating systems that make work easier, and quietly removing obstacles so teams can thrive.

You'll Thrive in This Role If You...

• Love turning vision into practical action.

• Naturally bring order, structure and clarity to busy environments.

• Enjoy leading projects and seeing them through to completion.

• Build trust quickly and bring out the best in people.

• Are an excellent communicator who keeps everyone aligned and informed.

• Think strategically while remaining highly organised.

• Are comfortable making decisions, solving problems and improving systems.

• Find satisfaction in helping others succeed rather than seeking the spotlight.

Your Responsibilities Will Include

• Leading the operational implementation of Newlife Care's Strategic Plan.

• Strengthening organisational systems, processes and communication.

• Coordinating strategic projects and organisational initiatives.

• Providing operational oversight across our Social Enterprise, Community Care and Community Activation teams.

• Identifying opportunities for continuous improvement and organisational effectiveness.

• Working closely with the CEO to ensure the organisation remains healthy, sustainable and positioned for future growth.

About You

We're looking for someone whose character is as impressive as their capability.

You'll be a collaborative and humble leader who values people, communicates with integrity and enjoys helping teams succeed. You have experience leading people and operations, know how to develop effective systems without creating unnecessary bureaucracy, and can balance attention to detail with an understanding of the bigger picture.

Experience in the not-for-profit, church, community, health or social services sectors would be welcomed but is not essential. What matters most is your ability to build healthy teams, improve organisational effectiveness and lead with wisdom, initiative and grace.

Why Join Newlife Care?

This is more than an operations role.

It's an opportunity to help shape an organisation that is growing in reach and impact, while working alongside passionate staff, volunteers, churches and community partners who are committed to bringing care, connection and hope to those who need it most.

If you're motivated by purpose, love helping organisations flourish and want your leadership to make a lasting difference, we'd love to hear from you.

Please email ••••@newlifecare.nu and ask for an application package.