Senior Manager, L&Q and HR Operations

This is a unique opportunity for an experienced HR Generalist who is passionate about people and keen to expand or leverage their learning and capability experience. Sitting within Customer Operations, you'll lead a small team and play a key role in driving workforce capability, employee experience and operational people outcomes. While learning and capability is a significant focus of the role, we're looking for someone with a strong HR generalist foundation who can confidently partner with leaders, provide practical people advice and help deliver strategic workforce initiatives

• Lead the development and execution of learning and capability initiatives that build workforce capability and support business performance.
• Partner with leaders to provide HR advice and support across workforce planning, talent acquisition, performance management, employee relations and people processes.
• Coach and support leaders through people-related challenges, change initiatives and organisational priorities.
• Lead and develop a small team, fostering a culture of growth, collaboration and continuous improvement.
• Use data, insights and stakeholder feedback to drive capability uplift, employee engagement and operational excellence.

You're a commercially minded HR professional who thrives on building strong relationships and helping leaders create high-performing teams. You bring broad HR generalist experience and are excited by the opportunity to spend a significant portion of your time driving learning and capability outcomes. Whether your background includes learning and development, organisational development or you've developed a strong interest in this space through your HR career, you're motivated by developing people, influencing change and delivering practical business outcomes. Leadership experience is beneficial, but we're equally interested in individuals who have the capability and desire to step into team leadership.

• Demonstrated experience in a HR Generalist, HR Business Partner or People Advisory role.
• Exposure to, interest in, or experience delivering learning, capability, organisational development or workforce capability initiatives. 
• Strong capability in stakeholder engagement, influencing and partnering with leaders to achieve people and business outcomes.
• Experience supporting core HR activities, including performance management, workforce planning, talent acquisition and employee lifecycle processes.
• A proactive, solutions-focused approach with the ability to balance strategic thinking and hands-on delivery in a fast-paced environment.

 

 

We review applications within the first two weeks, so apply now! Check out our Instagram and TikTok (@lifeatsportsbet), LinkedIn, and careers website for more information about our inclusive culture.   

Our Focus on Diversity, Equity & Inclusion 

We don’t just support diversity – we celebrate it! This is a workplace where you can thrive and feel safe to bring your whole authentic self to work.   
    
We’re an inclusive employer who welcomes you for who you are, as you are – so, if you require adjustments to the recruitment process, please let us know in your application. We also know flex means different things to different people, so let us know how we can support you to be your best.    

If you think you’d be a great fit but don’t necessarily meet everything in the job description, please still get in touch.