Aged Care Assessment- Triage/Delegate

• 12-Month Fixed Term Contract | Full-time or Part-time
• Hybrid or Fully remote option available
• Competitive salary with generous salary packaging 

Are you a dedicated Registered Nurse, Occupational Therapist, Physiotherapist, or Social Worker with a passion for supporting older Australians? Then we want to hear from you!

As a flexible role, this opportunity can be undertaken on either a hybrid or fully remote basis, enabling the successful candidate to enjoy focused work-from-home time whilst maintaining meaningful connections with colleagues through virtual and/or in-person collaboration.

This role will be based in our East-Perth office or remotely from your approved Work-from-Home Office, focused on the triage duties and determining eligibility as a delegate of the Aged Care Act (the Act).

This role will Lead the process when triaging a referral for assessment by:

• Reviewing information from the registration and screening process
• Gathering additional information from the client over the phone on their individual circumstances
• Determining as a delegate under the Act whether the client is eligible for an assessment
• Confirming whether the client requires a Home Support or Comprehensive assessment and priority level.
• If required, issuing an urgent referral to a service provider for time limited support assigning the assessment to an appropriately qualified Aged Care Assessor; and scheduling the initial aged care needs assessment
• Exercise duties as a delegate under the Act with due care, diligence, honesty and in good faith being mindful and accountable for decisions made under the Act
• Ensure performance meets the Department of Health and Aged Care (DOHAC) contractual requirements including KPI performance that pertains to the Triage Delegate function
• Support the reforms within Aged Care legislation, supporting clients and stakeholders to understand the new aged care needs assessment process and its role in accessing Government funded aged care services.
• Collaborate with a multidisciplinary team to evaluate clients' physical, psychological, and social needs and determine their eligibility for government-funded aged care services.
• Document identified needs and service recommendations for the older adult using tools, templates and the My Aged Care Portal.

ABOUT YOU

To be successful in this role, you will need:

• Tertiary qualification in a health-related discipline directly related to health. registered nurses, medical officers, occupational therapists, physiotherapists and social workers.
• Current unrestricted registration with the Australian Health Practitioners Regulation Agency (AHPRA) or part of or eligible to be part of a relevant professional association.
• Demonstrated understanding with a minimum of 1 year of community-based support services including assessment, care planning, monitoring, and evaluation processes.(preferred)
• Knowledge and understanding of Aged Care legislation and current reforms (preferred).
• Demonstrated knowledge and/or experience in working with a diverse client group including people who are ageing, people experiencing mental illness, people experiencing homelessness and at risk of, and people with disability and their carers/families (preferred).

ON OFFER

• Great Culture: considered to be in the top 5% nationally for our sector. 
• Impactful Work: help older adults gain confidence and to live independently.  
• Collaborative Environment: supportive team committed to client well-being.  
• Professional Growth: training and professional development opportunities.  
• Competitive employment benefits: including salary packaging, extra leave, flexible work provisions, and a health and wellbeing program.  
• True work life balance with additional 3.5 days leave (pro-rata) / ability to purchase additional leave.
• Employee Assistance Program for you and your immediate family
• Health & Well-being Program including flu vaccination

TO APPLY  

Register your interest today by submitting your curriculum vitae and a cover letter, addressing how you meet the work-related requirements (in no more than 2 pages).  View full Position Description view at Join Our Team of Skilled and Professional Staff |ILA Australia (ilaustralia.org.au) or email **@ilaustralia.org.au to discuss the specifics of the position.  

Applications close: COB 14th September 2026 (AWST) or before. Short listing will commence immediately, and we reserve the right to commence interviewing before the closing date. We thank you for your interest in iLA and we will respond to all candidates.

Our purpose: We strive towards our mission of a community in which all abilities are valued, where people have the knowledge, tools, and confidence to participate.  We promote and support diversity and inclusion in our workplace. If you require any additional support during the recruitment/interview phase, please contact **@ilaustralia.org.au.

Values: Passion, Integrity, Embracing, Authentic  

We value our people at ILA and strive to have a positive and adaptive culture, one that aligns with our values; so cultural fit is just as important to us as qualifications, technical skill, and experience.  

***No agency applications at this time***

***Only those with the right to live & work in Australia need apply***