International Services Officer (North)

International Services Officer (North)$88,123 - $98,891 + Super (Pro-rated for part-time)Support international learners throughout their study journey, delivering exceptional services, engagement and compliance support to promote learner success.About UsTasTAFE is Tasmania's largest provider of vocational education and training. With a focus on practical, real-life learning, we work closely with industry to produce job-ready and highly valued graduates. We stay connected with business and industry in Tasmania and we work hard to ensure the vocational education and training students receive is industry relevant and provide real industry skills that are highly regarded by employers.We are a diverse and inclusive workplace and understand the importance of flexibility, family and work-life balance. The RoleThis is an exciting opportunity to support international learners throughout their TasTAFE journey and contribute to a positive, inclusive and supportive learning experience. The International Services Officer (North) provides frontline operational support across the international learner lifecycle, ensuring learners receive timely guidance, assistance and referrals to support their success.Based in Launceston, you will be a key point of contact for international learners, assisting with pre-arrival and onboarding activities, orientation programs, accommodation support, wellbeing services and social engagement opportunities. You will work closely with internal teams to monitor learner participation and progression, maintain accurate records, and support compliance requirements in line with the ESOS Act and National Code 2018.About YouYou are an organised and learner-focused professional who is passionate about supporting people from diverse cultural backgrounds to achieve their educational goals. You bring strong communication and interpersonal skills, a collaborative approach and the ability to build positive relationships with learners and stakeholders alike.Ideally, you have experience working with international learners, preferably within the vocational education and training (VET) sector, and an understanding of the factors that contribute to learner engagement, wellbeing and success. You are confident following policies and procedures, maintaining accurate records and supporting compliance processes, while demonstrating empathy, professionalism and cultural awareness in every interaction.Candidates who speak a language other than English and have experience working with culturally and linguistically diverse communities will be highly regarded.Essential RequirementsIf you are successful in obtaining a role with TasTAFE, you will need to hold, or obtain, the following:Current Registration to work with vulnerable people in Tasmania.Australian permanent residency, or possession of a valid visa with work entitlement in Australia.
Desirable RequirementsPrevious experience in VET international education.Fluent in an additional language other than English.Current Driver Licence.
Supporting a Diverse WorkforceAt TasTAFE, we encourage applications from the Aboriginal and Torres Strait Islander community, people living with a disability, people from diverse cultural and linguistic backgrounds, mature age workers and members of the LGBTIQ+ community.We are a diverse and inclusive workplace and understand the importance of flexibility. We want our workforce to reflect the diversity in our community and we are committed to building a culture we are all proud of.Ask us how we can make this role flexible to suit you.Join TasTAFEIf you think this could be the opportunity for you, we encourage you to apply. To be eligible, you must have the right to work in Australia.Candidate screening and interviews may commence prior to the closing date.If you require any reasonable adjustments to the recruitment process, please let our recruitment team know during the course of selection. For more information regarding this opportunity, please call TasTAFE on 1300 655 307 and ask to speak to a member of the Talent Team.Applications for this role close at 11:55pm on Monday 7th September 2026TasTAFE is determined to create a positive application experience for all candidates.We are committed to provide application outcomes via phone or email in a timely manner to all candidates. TasTAFE prioritises Tasmania’s Child and Youth Safe Standards and the Universal Principle for Aboriginal Cultural Safety in its recruitment process, ensuring the safety and cultural well-being of children, youth, and Aboriginal individuals.