Accounts Receivable Officer

Are you an accounts professional who loves working with numbers as much as building great relationships with customers? We are looking for a detail driven Accounts Receivable & Collections Specialist to join our close-knit, collaborative team at TVH.

In this role, you won't just track numbers - you will play a vital role in maintaining healthy cash flow while building strong, positive customer relationships. Reporting directly to the Accounts Receivable Supervisor, you will handle full-function AR while managing collections with a customer-centric focus.

Responsibilities include:

• Proactively contact customers via phone and email regarding outstanding accounts, resolving payment queries, and negotiating payment arrangements while maintaining positive client relationships.

• Accurately post, match, and allocate daily customer payments across bank accounts.

• Maintain up-to-date customer records, reconcile ledger balances, and resolve invoice discrepancies promptly.

• Serve as a primary point of contact for customer billing inquiries, delivering professional, solutions-focused customer service.

• Assist the team with month-end reconciliations, ledger reviews, and reporting.

About you – Skills, experience and qualifications:

• Proven track record in an Accounts Receivable role with hands-on credit control and collections experience.

• Strong interpersonal and negotiation skills, with an ability to turn difficult conversations into positive customer outcomes.

• Proficiency in Microsoft Office (especially Excel) and experience using modern ERP or accounting software.

• High accuracy in data entry and strong numerical skills.

• Ability to prioritize a daily ledger workload independently while supporting team goals.

What's in it for you

We put our people first. When you join TVH, you get the stability of a global leader combined with a down-to-earth, family atmosphere.

• Employee recognition programs that highlight and celebrate great work. 

• Unlimited access to LinkedIn Learning plus structured in-house and external training courses.

• Dedicated Health & Wellness programs and a company committed to sustainable growth.

• Be part of an innovative international market leader in a collaborative, inclusive environment.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter.

Please note only short-listed candidates will be contacted.