Vision Store Services Coordinator

• Vision Store Services Coordinator - 0.8FTE
• Bendigo Location
• Base Salary = $93,516 pro rata + Superannuation with Salary Packaging up to $15.9k

About Us

Join an organisation committed to making a positive difference in the lives of others.

As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.

We listen to our more than 35,000 clients, building our services around their needs and aspirations. Similarly, we trust our workforce to use their best judgement to achieve positive, measurable outcomes.

As a trusted pillar of the community, Vision Australia has been supporting people who are blind or have low vision for more than 150 years.

About the Opportunity

As our Vision Store Services Coordinator, you will Coordinate the local Vision Store, providing high level knowledge and support to customers and service delivery staff in relation to sales and demonstration of assistive technology equipment and aids. In this role you will also:

• Achieve budget sales of new or additional technology and/or aids through multiple channels;
• Manage general customer inquiries via multiple channels including; face to face, phone, email;
• Provide timely quotes for internal and external customers; especially for NDIS and MAC;
• Respond to Request for Quotes (RFQ’s) from local service providers and other groups as required and convert to sales

View the Position Description for this role

About You

• The ability to undertake Optical Dispensing which requires a certificate IV in Optical Dispensing or equivalent experience (desirable);
• Experience in sales, preferably of optical aids, medical equipment or assistive  technology;
• Excellent customer service and interpersonal skills;
• Excellent written, verbal and presentation skills;

Benefits of Working at Vision Australia

• Flexible working hours available to suit your needs
• Annual salary review to ensure your pay is in-line with the market rates
• Easy-to-access location
• Professional development opportunities and micro-learning sessions available for all staff

Contact

If you have any questions about the role please contact the hiring manager, Tom Keogh.

To Apply

If this sounds like a great fit for you then please complete our online application.

Applications should consist of a full resume and a cover letter. Please note that PDF documents are not accepted for accessibility reasons. If you require any support or considerations with the application process, please reach out to People and Culture or the above hiring manager.

For more information about working at Vision Australia, please visit our Careers page.

We are committed to ensuring an inclusive culture, and value diversity and all abilities. We highly encourage applications from candidates who are blind or have low vision and from those who identify as Aboriginal or Torres Strait Islander.