Senior Private Billing Officer

Permanent Full Time | 40 hours per week, with a monthly ADO

$35.14 per hour + benefits

About the Role

Grampians Health is seeking a detail‑focused Senior Private Billing Officer to support private and compensable patient billing across the organisation. Reporting to the Manager – Private Billing, this role is key to successfully deliver financial outcomes in an accurate and timely manner, through the provision of competent financial analysis whilst complying with organisational policies and procedures and legislative requirements.

Key Responsibilities

• Reconciliations, EOM processing, KPI Reports, Internal Audits
• Compliance with relevant legislation in relation to private health insurance and Medicare Benefits System
• Monitoring and follow up of debtor accounts
• Conduct regular audits of billing activities to identify revenue leakage
• Coordination of billing staff to ensure appropriate billing and debt management processes

Skills & Experience

• Excellent communication and stakeholder engagement skills
• High attention to detail and ability to meet deadlines
• Experience in revenue, billing, or transactional services
• Previous experience in Private Billing operations
• Advanced skills in Microsoft Excel
• Demonstrated ability to work accurately and effectively in a team environment
• Knowledge of Medicare & Private Health insurance

To see a full copy of the Position Description please click here. 

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Harpreet Kaur - Manager Private Billing on 03 5320 6961 for a confidential discussion. 

Job applications close: 10 September 2026.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.