Support Workers

Make a Real Difference Every Shift

Permanent Part-Time | SCHADS Level 2 | Salary Packaging Available

Various Locations Across South East and Inner West Sydney

At ICLA, we believe everyone deserves the opportunity to live a meaningful life, exercise choice and build independence.

We’re building a strong pool of passionate Support Workers to join our residential services across Sydney. Whether you’re experienced in disability, mental health or community services, or you’re looking to take the next step in your support career, we’d love to hear from you.

Applications are reviewed on an ongoing basis, with successful candidates considered for current and upcoming opportunities across our residential support services.

Why Join ICLA?

• Permanent part-time employment
• Salary packaging benefits to increase your take-home pay
• Comprehensive induction and buddy shifts
• Ongoing training and professional development
• Supportive and experienced leadership teams
• Meaningful work where you can see the impact you make every day
• Diverse and inclusive workplace

About the Role

As a Support Worker, you will work alongside people living with mental health challenges, psychosocial disability, intellectual disability and complex support needs to help them build confidence, develop skills and achieve their individual goals.

No two days are the same.

You might be supporting someone to attend an appointment, preparing meals together, assisting with personal care, teaching daily living skills, facilitating community participation or simply being a positive and consistent presence in someone’s recovery journey.

You will be part of a team committed to delivering high-quality, person-centred support in a safe, respectful and recovery-oriented environment.

We’re Looking For People Who:

• Are genuinely passionate about supporting others.
• Build positive and respectful relationships.
• Stay calm and resilient in challenging situations.
• Have strong communication and teamwork skills.
• Are reliable, accountable and committed to providing quality support.
• Believe in choice, independence and dignity for the people they support.
• Want to contribute to a positive team culture.

We also welcome applicants with diverse lived experience and transferable skills.

Essential Requirements

• A non-judgmental, person-centred approach to supporting people with complex mental health, intellectual and psychosocial disability.
• Emotional self-regulation and ability to respond appropriately in challenging situations.
• Effective communication skills and ability to work collaboratively within a team
• Experience in disability, mental health, aged care, youth work, nursing, community services or related fields.
• Certificate III in Community Services, Individual Support, Mental Health or a related field (or similar).
• NDIS Worker Screening Check.
• Current First Aid and CPR certification.
• Ability to commit to a minimum of 2 of shifts, (including at least one sleepover).
• Availability to work a minimum of two shifts per week.
• Basic computer skills and ability to complete support documentation.

A NSW Driver Licence is desirable.

Diversity Matters

We’re committed to building teams that reflect the diverse communities we support.

At ICLA, we value the unique perspectives and experiences people bring to our workforce. We encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, LGBTQIA+ communities, people with lived experience and people of all genders.

Ready to Apply?

If you’re looking for more than just a job and want to be part of something meaningful, we’d love to hear from you.

Apply today and join the ICLA community.

Applications are assessed as they are received, and suitable candidates may be considered for current or future vacancies across our residential services.