Receptionist

About the Role:

Casual receptionist (with short-term contract opportunity).

Join our team as a casual receptionist, with the opportunity to take on a two day per week fixed term contract (Mondays & Tuesday 0830-1530) from August through November.

Perfect for someone looking for flexibility but can commit to consistent days during the contract period.

Key Responsibilities:

• Act as a first line contact for callers, general email, and in-person contacts.
• Assist clients, visitors, and staff with enquiries, escalating as required.
• Assist with client and visitor movements, including room and service bookings.
• Provide a welcoming environment in the lobby/lounge/meeting rooms of our services.
• Sort and disseminate mail and other deliveries to both residential care and independent living clients.
• Undertake administrative duties including scanning, typing, data entry, some elements of online ordering, and filing.
• Assist with maintaining lists and registers of residents.
• General assistance for independent living residents and notification/escalation to the Village Manager.

• A passion for working with older people and a customer-focused attitude.
• Exceptional interpersonal skills with the ability to develop strong relationships with internal and external stakeholders.
• Professional phone manner and computer literacy.
• National police clearance (current within 12 months).

• Experience working in aged care, community, or disability organisations.
• Customer service background or experience in similar roles.
• Experience using client relationship management (CRM).