Operating Model Senior Consultant

Basic Qualifications

• Bachelors degree or equivalent experience

• 10+ years of experience with an infrastructure / technical /operational background, in customer-facing roles

• 5+ years’ Operating Model workstream leadership experience as part of a large-scale enterprise migration to new cloud or infrastructure

• Experience building, implementing, and managing IT Operations, including infrastructure / cloud operations

• Significant IT implementation and operations experience

• Hands-on experience working on the design, development and deployment of enterprise supporting systems at scale

Preferred Qualifications

• Previous consulting experience in a big consulting firm

• Advanced degree in a related Business, or Technology discipline

• Familiarity with Cisco and Enterprise IT infrastructure

• Possess PROSCI and/or AgilePM certifications

• Managed and delivered IT engagements for large, Enterprise customers.

• Understands the value proposition of the cloud (IaaS, PaaS, SaaS)

• Understands Enterprise IT Management frameworks (e.g., SAFe ®, ITIL ® Sigma, Agile/SCRUM processes, etc.)

• Hands-on experience in engagements where Operations as well as People & Change execution was part of an enterprise level transformation initiative

• Proficiency in presenting to C-level executives (CIO, CEO, CTO, CISO, etc.) and technical subject matter experts

• Must be flexible and adaptable; able to work in ambiguous situations

• Must enjoy spending time with customers (internal and external) and other market representatives to understand their needs, and to define innovative solutions that meet the end customer’s business requirements

• Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations

• Analytical, able to work effectively in a matrixed organization, adept at navigating multiple workstreams