Accounts and Operations Assistant

Rooms International is a small student accommodation provider based in Carlton. We have an exciting opportunity for a pro-active, enthusiastic individual to join us in delivering quality accommodation services. This position combines accounts administration with front office operations, making it ideal for someone who enjoys lots of variety in their work. Our residents come from around the world so if you're after a dynamic and interesting role where no two weeks are the same we look forward to hearing from you!

About the role

Based in the front office, this all-rounder role will support overall accommodation operations with a focus on accounts, book-keeping and general administration. You will also assist with delivering excellent customer service.

• Maintaining accurate financial and resident records, bank reconciliations and general accounts administration

• Processing accounts receivable and payable, invoicing and reviewing expenses

• Overseeing the direct debit payment system, following up outstanding payments and resolving issues efficiently

• Preparation of month-end accounts and reports

• Support day to day reception and office admin (welcoming new and prospective residents, answering phones, emails, customer service, filing, data entry)

• Assist with ongoing property management (conducting check in/outs, apartment set ups and inspections)

The role is full time onsite at our Carlton office - Mondays to Fridays.

About you

• Minimum 2 years experience in administration, accounts or customer service

• Welcoming and positive attitude, willingness to contribute

• Excellent written and verbal communication, cross-cultural and interpersonal skills

• Highly organised with strong attention to detail

• Proactive with proven ability to problem solve

• Experience with Microsoft Office suite

• Drivers licence

• Fluency in Mandarin or other Asian language is desirable

About us

As part of the team at Rooms International, you’ll join a collaborative and tight-knit community that is dedicated to fostering a supportive and positive space for both employees and residents. We look forward to hearing from you!

How to apply

Please submit your resume along with a short cover letter introducing yourself and your relevant experiences. The position is available to start immediately.