Sales Operations Coordinator

Join a growing national finance and property business

REIF is a national finance and property group with more than 13 years’ experience helping Australians build wealth through property. As our business continues to grow, we are looking for an experienced and highly organised Sales Operations Coordinator to join our team at our Darra Head Office.

This is a key role within our Sales team, responsible for coordinating the day-to-day operations that support our Property Specialists and ensuring our clients receive a seamless experience throughout the sales process.

If you are organised, proactive, confident communicating with people and enjoy working in a fast-paced environment, we would love to hear from you.

About the Role

Reporting directly to the Sales Manager, you’ll play an important role in keeping our Sales team organised, supported and running smoothly.

Working closely with our Property Specialists, internal teams, clients and external suppliers, you’ll coordinate appointments, manage day-to-day priorities, keep our systems and records up to date and help ensure everything stays on track throughout the sales process.

This is a varied role where no two days are exactly the same, and where your organisation, communication and ability to stay one step ahead will make a real difference to the wider team.

Key Responsibilities

Calendar Management: Keep the calendars of all property specialists up to date and accurate, effectively managing appointments and scheduling needs.

Lead Distribution: Distribute qualified leads to our property specialists promptly, ensuring they meet our high service standards.

Tech Proficiency: Utilise systems including Zoom, Calendly, and Google Workspace to maintain efficient appointment workflows.

Supplier Liaison: Serve as a primary point of contact for our lead suppliers, managing any changes or issues professionally and promptly.

CRM Administration: Maintain detailed client notes in the company CRM to support other departments, specifically our property specialists.

Team Collaboration: Collaborate closely with the Sales Manager, providing daily updates and support.

SOP Management: Document and update Standard Operating Procedures (SOPs) related to your role, ensuring processes are well maintained.

Client Engagement: Contact clients to obtain appointment feedback, reschedule missed appointments, and follow up with existing clients.

Operational Support: Perform other duties as needed, demonstrating versatility and a proactive approach.

Opportunity Identification: Identify opportunities for improvement within the wider team in consultation with the Sales Manager.

Recruitment Support: Assist the Sales Manager with the expansion of the Sales Strategist team, as required.

About You

You’re organised, proactive and enjoy being the person who keeps things moving. You’re comfortable juggling competing priorities, communicating with a range of people and taking ownership to make sure things get done.

We’re looking for someone who:

• Is organised, reliable and has strong attention to detail.
• Communicates confidently and professionally with clients, suppliers and internal stakeholders.
• Can manage multiple priorities and adapt when things change.
• Enjoys solving problems and looks for ways to improve how things are done.
• Is comfortable working with systems and technology and picks up new platforms quickly.
• Can work independently while also being a supportive and collaborative team member.
• Takes pride in their work and approaches their role with integrity, professionalism and accountability.
• Is positive, approachable and willing to get involved.

Previous experience in sales administration, operations, coordination, property, finance or a similar fast-paced environment will be highly regarded.

Why Join REIF?

REIF offers the opportunity to work within a growing business where people are trusted to take ownership and make a genuine contribution.

We have built a supportive and collaborative environment where communication, development and team culture are important parts of how we operate.

As part of the REIF team, you can expect:

• A supportive and collaborative working environment.
• Regular 1:1s and direct access to leadership.
• A culture that values initiative, accountability and continuous improvement.
• Regular team and cultural activities.
• The opportunity to work within a nationally recognised finance and property business.
• An environment where you can develop your skills and take ownership of your role.
• Free on site parking.

Does This Sound Like You?

If you are a motivated and detail-oriented professional looking to take the next step in your career, we would love to hear from you. Apply now to join our team and be part of our journey.

• Location: Head Office, Darra
• Salary: $75k - $80k (depending on experience)

About Us

www.reif.com.au

REIF is an exclusive finance and property group helping Australians build wealth through property.

Operating nationally, we work with clients ranging from first-home buyers through to experienced investors, providing finance solutions across refinances, purchases, construction, SMSF and the broader residential market.

We provide access to off-the-plan and new construction opportunities nationally through our established builder network and work with a panel of more than 32 lenders.

Our team has been recognised across the finance, property and business sectors, including AFR Best Places to Work, Australian Small Business Champion – Business of the Decade and AMA Australian Brokerage of the Year, among other industry awards.

How to Apply

For a confidential meeting to discuss this opportunity, please first apply via this ad.