Industrial Relations Manager

Clario connects experienced professionals with leading Australian businesses on a flexible basis. Our team has deep industry experience in workforce engagement, in-house legal team, legal operations, technology and customer experience.

Our people have worked with 65% of Australia’s leading corporate and government organisations and are experts at providing secondees for special projects or helping internal teams manage peaks and troughs in demand.

We are the perfect employment model for professionals who are:

• returning to the workforce after a career break
• transitioning to independent contracting
• seeking to balance work with travel or study commitments
• making the move from a traditional role into a more flexible, project-based career.

The Role:
We are looking for a Melbourne or Sydney based Industrial/Employment Relations Manager (approx. 5–10 years’ experience) to join our global technology client on a 12-month contract, with strong potential to extend.

Working with Clario, you will be seconded to a global technology and consumer business, with a national footprint and a distributed workforce. You will play a key role in managing industrial and employment relations matters, with a strong focus on:

• Unfair dismissal disputes in the Fair Work Commission
• Workplace investigations and related people issues
• Supporting the business in a fast-paced, high-volume environment

Experience working with, or advising, gig-economy platforms, app-based workforces or other non-traditional employment models will be highly regarded.

Key Responsibilities:

• Manage a broad range of unfair dismissal matters in the Fair Work Commission – including preparing documentation, collating evidence and supporting representation at conferences and hearings.
• Conduct and/or support workplace investigations into grievances, conduct issues and other employment-related concerns, ensuring a fair, consistent and well-documented approach.
• Provide practical guidance on day-to-day employment and workplace relations issues, such as performance management, conduct concerns and termination processes.
• Work closely with People & Culture, operations and leadership teams to assess risk and develop sensible strategies for resolving disputes and managing issues.
• Assist with maintaining and improving templates, playbooks and processes for investigations, disputes and Fair Work Commission matters.
• Help identify trends and recurring themes and contribute to policy or process improvements to reduce future issues.
• Stay across relevant developments in workplace relations, unfair dismissal and procedural fairness.

About You:

• Around 5–10 years’ experience in industrial relations, employment relations or workplace relations, ideally in a complex or high-volume environment.
• Legal qualifications and experience is highly regarded, but not essential.
• Strong, hands-on experience working with the Fair Work Commission, particularly on unfair dismissal disputes.
• Experience conducting or supporting workplace investigations into grievances or conduct issues.
• Experience working with, or supporting, gig-economy, app-based or non-traditional workforce models will be highly regarded.
• Solid understanding of the Australian workplace relations framework and Fair Work processes.
• Excellent communication and stakeholder management skills – you can explain complex issues in clear, practical, people-centred language.
• Comfortable operating in a fast-paced, high-volume environment, with strong organisational skills and attention to detail.
• A pragmatic, solutions-focused approach – you’re able to balance risk, fairness and operational realities.

How to Apply:
If you are ready to take the next step in your industrial / employment relations career and join a company that values your expertise and dedication, we’d love to hear from you. Please hit “Apply” or reach out to *****@clario.com.au.

If you would like to find out more about how working with Clario can help advance and diversify your career, visit our website www.clario.com.au.