Event Information Systems Specialist

At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

The Consortium involving Darling Harbour Live, Placemaking NSW, and ICC Sydney, as part of the Public Private Partnership (PPP) delivering ICC Sydney, includes the architectural landmark – The Cutaway, as part of the PPP portfolio. With its striking architecture and prime location in the heart of Barangaroo, The Cutaway is a premium stage for festivals, immersive experiences, corporate launches, exhibitions, gala dinners and creative industry showcases – making it an extraordinary location for our team members to work.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at careers@iccsydney.com or call 02 9215 7188. You can also connect with one of our internal diversity streams for additional support.

About this opportunity:

ICC Sydney is seeking a detail-oriented and technically capable Event Information Systems Specialist to support and enhance our core business systems, with a primary focus on the Momentus platform. This role is ideal for someone with strong systems administration experience, a passion for continuous improvement and the ability to translate business requirements into effective system solutions.

You will:

• Develop business systems training manuals, system documentation and procedures.
• Develop, refine and document changes to Momentus at ICC Sydney.
• Configure and maintain the system based on business needs.
• Introduce and coordinate system upgrades, software releases, patches and configuration changes.

Required Skills & Experience:

• Demonstrated experience administering and supporting enterprise business systems.
• Experience with Momentus (formerly Ungerboeck) or similar venue, event management or ERP systems is highly desirable.
• Experience developing system documentation, user guides and training materials.
• Strong understanding of system configuration, testing methodologies and change management processes.
• Experience performing User Acceptance Testing (UAT) and coordinating software releases.
• Strong analytical and problem-solving skills with the ability to identify and implement process improvements.
• Excellent stakeholder engagement and communication skills, with the ability to translate technical concepts into user-friendly guidance.
• Strong attention to detail and commitment to maintaining data integrity.
• Ability to manage multiple priorities and work collaboratively across a diverse organisation.
• Relevant qualifications in Information Technology, Business Systems, Computer Science or a related discipline are desirable.
• Valid working rights in Australia.
• You must be 18 years or over.

Why ICC Sydney?

ICC Sydney offers more than just a job – we provide the chance to be part of something extraordinary. We create world class experiences while fostering a collaborative, inclusive culture where your ideas and skills are valued.

As part of our team, you’ll help deliver unforgettable events and experiences while enjoying a range of exceptional benefits, including:

• Free and fresh daily meals.
• Heavily discounted car parking and dry cleaning.
• Additional and generous leave opportunities including paid wellbeing leave, volunteer leave and parental leave.
• Purchased leave, novated leasing and salary sacrificing options.
• Access to exclusive health insurance offers and an executive superannuation arrangement.
• Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
• Access to discounted or complimentary event tickets.
• A coffee and pastry on us, on your birthday.
• Regular professional development and learning opportunities.
• We encourage your work life balance and offer flexibility to suit you.
• As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
• CBD location close to public transport and in the heart of the Darling Harbour precinct.

ICC Sydney is committed to prioritising equitable, sustainable and innovative practices for all team members and visitors. This includes people with all abilities, First Nations

Peoples, people across all generations, LGBTQIA+ individuals, new Australians, parents and carers, and families of all structures. Our diverse, passionate team drives a culture of collaboration, inclusion and service excellence.

What to expect next:

If this sounds like the right role for you, we look forward to receiving your application.

At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.

To be eligible for employment you must have valid working rights in Australia.

Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.