District Manager (12-month Contract)

Overview (Text Only)

The District Manager is responsible for translating enterprise strategy into exceptional in-store execution across a portfolio of stores within Western Australia and Northern Territory. This role drives business performance, develops high-performing Store Managers and future leaders, ensures operational excellence, and delivers a premium customer experience consistent with the Foot Locker brand. The District Manager serves as the critical link between the field and support functions, providing leadership, coaching, accountability, and strategic insight to achieve both short-term performance objectives and long-term organisational growth.

Responsibilities

Business Performance & Commercial Leadership

Deliver sales, profit, comp growth, labour, shrink and productivity targets across the district.Analyse business performance and identify opportunities to improve revenue, profitability and operational effectiveness.Drive consistent execution of company initiatives, promotions and strategic priorities.Utilise business data, reporting and analytics to identify root causes and implement corrective actions.Ensure stores execute the key drivers of retail success including conversion, UPT, customer satisfaction and inventory productivity.Leverage local market insights, consumer trends and competitor activity to maximise district performance.Drive omni-channel behaviours and customer engagement across all sales channels.

Customer Experience & Brand Excellence

Ensure every store delivers a consistent, premium customer experience aligned to Foot Locker brand standards.Champion customer-centric behaviours and service routines throughout the district.Ensure visual merchandising, presentation standards and marketing initiatives are executed consistently.Drive store environments that reflect sneaker culture, local communities and brand authenticity.Partner with internal teams to ensure customer experience initiatives are effectively implemented.

Talent Leadership & People Development

Recruit, develop, coach and retain high-performing Store Managers and district talent.Build a strong succession pipeline for leadership roles across the business.Provide ongoing coaching, performance feedback and developmental opportunities.Adapt leadership and coaching approaches to individual capability and circumstances.Conduct talent reviews and create development plans to accelerate leadership readiness.Foster an environment of accountability, engagement and inclusion.Identify and manage retention risks proactively.Develop future leaders capable of assuming broader responsibility within the organisation.

Operational Excellence

Ensure operational standards, policies and procedures are executed consistently across all stores.Monitor and improve labour scheduling effectiveness and workforce productivity.Drive operational disciplines that support financial performance and customer experience.Manage loss prevention, audit compliance, workplace safety and risk management requirements.Ensure inventory integrity and operational accuracy are maintained.Lead operational readiness for store openings, relocations, remodels and closures.Support execution of enterprise initiatives and change management programs.

Leadership Presence & District Engagement

Maintain a strong presence in stores through regular field visits and coaching interactions.Build trusted partnerships with Store Managers and support office stakeholders.Create clarity around priorities, expectations and business goals.Lead courageous performance conversations and address underperformance promptly.Empower leaders through delegation while maintaining accountability for outcomes.Demonstrate resilience, adaptability and sound judgement under pressure.Serve as a positive ambassador for the Foot Locker brand within both internal and external communities.

Cross-functional Partnership

Collaborate with support office functions including CX, Operations, Human Resources, Merchandise, Finance, Marketing, Supply Chain and Loss Prevention.Provide insights and recommendations that influence business decisions and execution strategies.Support enterprise projects and strategic initiatives as required.Share best practices and contribute to continual improvement across the broader field organisation.Operate with an enterprise mindset, balancing district priorities with organisational objectives.

Qualifications

Minimum 5 years' retail leadership experience.Minimum 2 years' multi-site leadership experience or equivalent.Demonstrated experience leading customer-facing teams to achieve sales and operational objectives.Proven success in coaching and developing leaders.Strong commercial and financial acumen.Experience interpreting business analytics and performance metrics.Valid driver's licence and ability to travel extensively.