Social Enterprise Internal Cafe Manager (Richmond)

STREAT

Make the move to a role that makes a difference. Join STREAT and use your passion for hospitality to lead the day-to-day operations of one of our cafes located right next to Burnley train station, Swan Street - providing a fantastic customer experience alongside workplace training for marginalised young people.

About the role

• Your responsibilities will include:
• Work 7am - 2.45pm across Monday-Friday
• Lead by example and manage your team of Barista & FOH Attendants.
• Facilitate the workplace training experience for STREAT’s young trainees, supported by our dedicated youth programs team who are always on hand to support you and your team.
• Ensure health and safety requirements are met.
• Ensure the day-to-day operations of the cafe run smoothly; always striving for exceptional customer service.
• Maintain a pristine space, and take pride in the fine details.
• Foster an energetic and positive environemnt at all times.

Unique aspects of the role:

• You will manage the relationship between Aus Post and STREAT, being the face of our organisation.
• Not open to the public, but a high paced enviroment with much more customer connection.
• Appearance and presentation is a key factor in this role.
• You will work with our Paid to Work participants, who have graduated from our Fast Track to Work program, to help further develop their skills and grow their employability.
• Access to brand new facilites in Aus Post's head quaters, Richmond.

What we offer:

• Meaning and purpose – as a social enterprise, STREAT is a purpose-driven organisation and recognised as leading in social innovation. What you will do in your role will make a difference every day to the lives of marginalised young people.
• 12% superannuation and salary packaging benefits – as a registered charity, STREAT has access to financial benefits through salary sacrifice, as well as Meals & Entertainment Cards, Novated Leasing options, and workplace expenses i.e., laptop).
• Annual leave – ability to increase additional annual leave each year (up to 6 weeks) or take a CPI influenced salary rise.
• Discounts at all STREAT venues
• Professional development – access to regular staff training, paid quarterly professional development sessions, such as: Difficult Conversations, Mental Health First Aid, Gender and Sexual Diversity, Trauma-Informed Practice, and loads more. We invest in you and provide opportunities to up-skill in your specific areas of need/interest.
• Personal Development and support – Free access to professional counselling and wellbeing services via an Employee Assistance Program (EAP).
• Awesome team and culture – A supportive and friendly team that is always there to support you. STREAT has a deliberately inclusive, energetic and creative work culture.

About you

We’d love for you to have:

• A genuine passion for hospitality.
• Excellent leadership and motivational skills.
• An understanding of managing COGs and Labour targets.
• Outstanding all round knowledge of Melbourne’s food and coffee culture.
• Minimum 1 year of experience in a similar role.
• Minimum 2 years' experience as a Barista in specialty coffee is essential.

About STREAT

STREAT is a Melbourne-based social enterprise that supports marginalised young people with a healthy self, healthy job and healthy home. The organisation runs a portfolio of hospitality businesses where young people get their workplace training, and customers get amazing food and coffee. Learn more on our website.

About our team

We’re a team of over 100+ staff – mainly Baristas and Chefs – but also Youth Workers, Social Workers and a bunch of admin and support staff. Our team has four key traits: We dream big about changing the world, we’re creative in how we try and solve problems, we all roll up our sleeves and get stuff done - and we have fun doing it!

The role is available immediately and we'll be reviewing applications as they're submitted.

As part of STREAT's onboarding policy, you will require a current Victorian Working with Children Check prior to commencement. Any cost to you will be reimbursed by us.

How to apply for this job

Please send us your CV and a cover letter outlining why you want to work with us and apply via the link provided.

We’re thrilled that you found this job, and we know that this position is bound to appeal to lots of fantastic people. Please understand that only suitable candidates will be contacted. If this doesn’t end up being you then best of luck finding your next challenge.