HR Operations Analyst

#WeAreParamount on a mission to unleash the power of content… you in?
We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

In Australia, we deliver premium content on any screen, anytime, anywhere, via an enhanced viewing ecosystem.   We pride ourselves on creating content that gets people talking. What’s more, you can watch and stream for free on 10, 10 Drama, 10 Comedy and Nickelodeon, plus a vast array of Free Ad-Supported Streaming TV (FAST channels) as well as our subscription video on demand service Paramount+.   

We now have a rare opportunity for a talented HR Operations specialist with a passion for process and data to join our HR Ops team here in our Sydney office (Pyrmont). 
 
Enough about us! What you’ll do as an HR Operations Analyst:
 
This role involves providing HR analysis and support to employees in APAC by addressing queries related to HR processes across the employee life cycle. It serves as a point of escalation for issue resolution, leveraging ServiceNow ant other tools to track and manage employee concerns while coordinating with various teams across Paramount. 
  
Functions will also include:  

• Addressing employee queries and resolving complex HR-related issues with expertise, serving as a secondary escalation point for employee matters leveraging in-depth HR knowledge.
• Tracking SLAs and managing employee concerns through ServiceNow, ensuring timely resolution and follow-up.
• Providing the HR team with reports and data analysis on a recurring basis, plus upon request.
• Completing regular internal audits on HR systems while supporting ad-hoc external audits through in-depth data analysis.
• Providing recommendations on how to fix identified issues in HR systems (currently SuccessFactors/ADP) and working with internal teams and system providers to resolve them.  
• Overseeing the coordination of key employee transitions (e.g. onboarding) and cyclical processes across the employee life cycle, ensuring a seamless integration experience.
• Ownership of the time and absence system (ADP Workforce Manager [WFM]), including overseeing submissions and providing advanced support for payroll queries.
• Analysing ServiceNow data to identify trends and implement strategies for enhancing efficiency and employee satisfaction.
• Closely supporting the Director of HR Operations APAC in various projects and stepping in to push key initiatives forward if necessary.
• Assisting with driving initiatives set as part of HR Operations’ roadmap/priorities at Paramount.
• Coaching coordinators to uplift capability in process/knowledge while keeping process documentation current to improve information retention in the team. 

What are we looking for in an HR Operations Analyst? What’s important?

• In a nutshell, someone who loves HR Operations, working with HR data, improving systems & processes, and providing great support to people across the business
• Relevant tertiary qualifications in Human Resources, Business, or a related field
• Demonstrated experience (3-5 years) in HR Operations with tasks involving analytics, ER, comp & bens, etc
• Solid payroll exposure including knowledge of payroll processing and addressing payroll-related queries
• Advanced skills in Microsoft Office suite, with key focus on Excel
• Experience with core HR systems such as SuccessFactors, ADP WFM, including identifying and troubleshooting system issues
• Strong knowledge of Australian employment law and experience interpreting Enterprise Agreements
• Proven experience in analysing HR data and presenting findings in a clear and engaging manner
• Excellent communication skills for interacting with employees, management and external stakeholders
• High level of attention to detail and handling confidential information
• Ability to calmly and confidently multi-task, prioritise responsibilities and meet deadlines
• Ability to play well with others and enjoy a collaborative team environment
• Proactive and curious in identifying HR-related issues and opportunities for improvements

Paramount embraces differences and we welcome applications from people of all backgrounds regardless of factors such as race, colour, sex, language, religion, political or other opinion, national or social origin, property or birth. These grounds also include age, nationality, marital status, disability, place of residence and sexual orientation. 

We’re honoured to have been named on Diversity Council Australia’s annual list of Inclusive Employers in 2023-24 and 2024-25. This acknowledgement highlights our commitment to creating a diverse and inclusive workplace where all employees feel valued and supported.

Paramount acknowledges Aboriginal and Torres Strait Islander peoples as Australia's original storytellers and the first peoples of the lands where we create, broadcast and connect. We pay our respects to their timeless stories that continue to shape Country and culture.

#LI-LG1

Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV, Network 10 (Australia) and Channel 5 (UK). 

What We Offer:

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount