Outlet Centre Sales Consultant (12-month Fixed Term Contract)

About Miele

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.

Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele's Outlet Centre team and help customers discover exceptional value on premium appliances without compromising on quality or service. As an Outlet Centre Sales Consultant, you'll combine your passion for customer service with your sales expertise to create outstanding shopping experiences while supporting the day-to-day operation of the Outlet Centre.

This is a varied, hands-on role that blends retail sales, customer service and warehouse support, making it ideal for someone who enjoys working in a dynamic environment where no two days are the same.

Your Responsibilities

• Deliver exceptional customer service by assisting customers with product advice, quotations and purchases

• Achieve sales targets while identifying opportunities to maximise customer satisfaction and sales outcomes

• Process customer transactions, organise deliveries and ensure a seamless purchasing experience

• Maintain high standards of presentation across the Outlet Centre, including pricing, merchandising and stock displays

• Support the management and reconciliation of B-stock inventory while assisting with warehouse operations

• Maintain accurate product knowledge through ongoing training and confidently communicate product features and benefits

• Work collaboratively with the Warehouse, Service and Retail teams to ensure efficient day-to-day operations

What We Are Looking For

Must-have

• Previous retail sales or customer service experience with a strong focus on achieving sales results

• Excellent communication and relationship-building skills

• Strong organisational skills with the ability to manage multiple priorities

• High attention to detail and a proactive approach to problem-solving

• Ability to work independently while contributing to a collaborative team environment

Nice-to-have

• Experience in premium retail, appliances, furniture or home improvement

• Forklift licence

• Experience with inventory management or warehouse operations

• Intermediate Microsoft Office skills

Our Benefits

• Quarterly Life Leave: one paid day each quarter to recharge

• Personal development and career opportunities

• Employee discounts

• Access to a wide range of wellbeing programs, including annual flu vaccinations, Employee Assistance Program and holistic wellbeing support

• Experience meaningful recognition for both individual accomplishments and team successes