Technical Engineering Expert – Mainframe Technology & Environments

Services Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians.

We are TDP | Secure and simple digital government services that Australian's trust.

Technology and Digital Programs Group (TDP) makes it simple for Australians to interact digitally with government with some of the largest and most complex ICT environments in Australia.

Our solutions are scalable, adaptable and position the Group as an industry leader. We operate cutting edge technology solutions critical to Australian citizens across major life events.

Working in TDP, the opportunities are great and varied, you can grow your capabilities and develop a well-rounded career in ICT and Digital.

Be part of a dynamic, supportive and collaborative work environment.

What we do

The Application Infrastructure branch is responsible for the provisioning and support of underlying applications and databases that support the agency’s critical services. This includes performing ongoing maintenance to ensure vendor support and stability, providing incident investigation and performance analysis using advanced monitoring solutions.

About the roles

We are recruiting across two technical roles:

1. Mainframe technologies

2. Environments / non-production platforms

ICT Technical Engineering Experts manage and maintain ICT platforms, including design, configuration, deployment, security and operations.

Technical Engineering Experts use deep platform knowledge to deliver reliable, secure and high-performing systems. They provide authoritative technical advice, support strategic direction and lead the management of complex technical environments.

At the EL1 level, the role operates with a high degree of independence, setting priorities, managing outcomes and influencing decisions in line with business objectives. The role leads staff, drives improvement and contributes to broader organisational outcomes.

Both roles require leadership and management skills.

• Lead a team to increase performance and engagement through coaching and capability development.
• Lead and evaluate operational practices to ensure continuous improvements; contribute to strategic planning.
• Effectively engage with, and communicate technical information to internal and external stakeholders with varying technical understanding and literacy.

Work arrangement: This vacancy has been advertised as "Hybrid" to align with the available options in the SEEK advertising platform. At Services Australia, flexible work arrangements are available and are considered in accordance with business needs, operational requirements and the Enterprise Agreement. Office arrangements may be negotiated with the successful candidate aligned to the gazettal and job pack.