Imports Operations Officer

About Us:

Wiseway Logistics (WWG) is an ASX listed fast growing international freight forwarding company, with a global footprint, with eight offices Australia wide, with international expansion in New Zealand, China, Singapore, and USA. We are a licensed customs broker with custom bonded warehouses. 

Due to expansion in workload and company growth, we are seeking experienced Imports Officer to join our team in Brisbane on a full-time basis. Your role will predominately be working in our expanding eCommerce sector where you’ll be given coaching in our industry leading IT software.
 

The Role:

You will be responsible for:

• Preparing custom documentation

• Lodging Air/Sea cargo automation

• Lodging Outturn report

• Liaising with clients (nationally and internationally), carriers, ABF and AQIS

• Managing client enquiries

• Co-coordinating with clients and internal staff

• Cargo delivery arrangement 

• Managing bonded warehouse

• Support custom brokers

• Complete all required documentation in a timely manner and in accordance with Company policy and compliance obligations

• Follow all WHS and compliance requirements 

• Follow procedures and communicate effectively with internal and external team

• Ad-hoc tasks as required by management

• Have previous experience working in a similar role

To be successful, you will need to have the following:

• At least 2 years’ freight forwarding experience 

• Current and proven experience in a similar role

• Service oriented and strong customer-focus approach

• Strong attention to detail and good time management

• Accurate and fast data entry skills

• Excellent communication and organisational skills

• Ability to manage conflicting workload

• Demonstrated proficiency in computer usage

• EDI experience 

• Mandarin Speaking highly desirable (not essential)